Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

March 7, 2020

Have been with ActiveCampaign for well over a year now. We use this for our E-mail marketing, and have started to integrate more with shopify as our ecommerce is picking up. Some very useful tools, have not fully explored yet, but we have people working on it

NightFood
United States
Over 2 years using the app
Edited January 17, 2021

I love using Active Campaign - it's robust and does what I need to, along with tons more that I haven't explored. The one on one customer service calls are awesome. However, I have spent tons of time with people on their chat and haven't always gotten the right answer. The best platform I have used so far.

House of Plume
United States
Over 2 years using the app
April 22, 2020

I love sending an email and then seeing how much money that email generated me because of the Shopify integration! Thanks guys!

Manafest
Canada
Over 2 years using the app
March 8, 2020

One of the best email automation tools available out there!

Ever since I've started using ActiveCampaign, sending emails has become easier and more customizable than before. I highly recommend it!

Luxx
Canada
Over 2 years using the app
January 3, 2022

This is a great app. It works as advertised without any issues so far. I've been impressed with how much Shopify data syncs across, making very easy to build out campaigns and automations. The onboarding and support videos are well done, and the chat support is excellent.

Fashion Hub Club
Canada
Over 2 years using the app
June 22, 2021

Active Campaign is a fantastic automation software that allows me to build experiences for customers quickly and effectively. Their platform is user-friendly and intuitive and a great way to save time.

Simple Charity
United States
Over 2 years using the app
August 24, 2021

Funciona bien y se integra perfectamente con el CRM, recomiendo este CRM y esta app, nosotros lo utilizamos diariamente.

HUNTY
Spain
Over 2 years using the app
March 9, 2020

Active Campaign is one of my favourite apps to use with Shopify. It brings across all customer data so I can create follow up and cross sell automations. This saves me so much time and money.

The Smoothie Bombs
Australia
About 2 years using the app
March 26, 2020

There are many options and tools to get started with this app and a great support team in times of difficulty. They respond in a timely manner to get any issues addressed ASAP.

Great tool to integrate with your website and stay in constant connection with your customers with easy tagging and automation systems.

Resync
United States
About 2 years using the app
January 6, 2022

A integração funciona muito bem, é possível fazer segmentações bem específicas por produto comprado, data de compra, entre outros.
Como sugestão, poderia evoluir para captar campos de inscrição em newsletter que vem original do tema da shopify, além de captar forma de pagamento (nem que seja criação automática de tags) para criarmos fluxos de boleto e pix e integração com códigos de rastreio.

Yuper
Brazil
About 2 years using the app