Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

Edited March 7, 2020

Active campaign is great! I switched over when my previous email marketing company suddenly stopped allowing shopify intregration. They walked me through the process of changing and even provided more support than my previous provider!

Naked Virgin Hair
United States
Over 2 years using the app
February 22, 2021

really good app and fast customer support! Using the app for a couple of months and everything works fine!

R2B Store
Netherlands
Over 2 years using the app
July 26, 2023

We love using ActiveCampaign for our email marketing. The emails are beautiful, and we love the ability to track the effectiveness of our various campaigns. The integration with Shopify is terrific.

ICON Dermatology & Aesthetics
United States
Over 2 years using the app
March 23, 2020

Love the super tight integration between Shopify and ActiveCampaign. You can see all the Shopify order history right on the Contact page in Active Campaign as well as take advantage of all the tagging and automation. Great for abandoned carts too!

ProAudioEXP
United States
Over 2 years using the app
March 26, 2020

Active Campaign is hands down the best marketing software I've used. I have used many of the other options, and the usability, and workflows are unmatched. If I were to open another business, integrating Active Campaign would be one of the first things I would do.

KAcanvas
Canada
Over 2 years using the app
September 4, 2021

The integrations works great, I was thinking to use Klaviyo, but AC does the same with better response rate and delivery rate.

Muvter
Chile
Over 2 years using the app
March 12, 2020

We've been using Active Campaign for nearly a year now to create customer funnels based on their shopify purchases. It pulls over all of the core customer data that you might need, and although there's still a few things on our wish list we would recommend it highly to anyone who wants to send segmented, automated emails to their customers.

SPORTTAPE
United Kingdom
Over 2 years using the app
February 19, 2021

I've been using Active Campaign for all my email marketing, the automations setup for Shopify have been great. I also use it with other platforms, love having the drip funnels and love having automations setup.

Brand Ur Merch
United States
Over 2 years using the app
Edited April 23, 2020

I love the deep data integration. I helps me keep track of customers and sales. It is easy to make the emails look great. I love all the possibilities of automations.

Køkkenfreak
Denmark
Over 2 years using the app
July 27, 2023

I love the shopify and active campaign integration it makes so much easier to market to my customers. And it helps me to track my customer shopping habits. I love it!

Bee Renee Beautique
United States
Over 2 years using the app