Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

Edited June 9, 2019

This app worked very well right out of the box. We have already seen it in action and our mobile conversion rate has recovered - our previous address validation app was too scary looking for users - made the site seem unstable. This one integrates seamlessly.

To top it off, i did have one customization suggestion. The RoboTurk team not only said we could do it, but helped me with the CSS code to make it happen. And it worked! Great service. So glad we switched.

Fair Indigo
United States
2 days using the app
Edited August 18, 2020

Great for handling weird shipping issues. They were able to do everything we wanted, like blocking non latin characters and not shipping to german shipstations. Great helpful customer service too.

in a nutshell – kurzgesagt
United States
1 day using the app
RoboTurk replied August 19, 2020

Thank you for the kind words! Please reach out if you need anything else.

December 12, 2019

Our manual address validations are down 98% because of this app! Their customer service team is incredibly responsive and helpful. I'd definitely recommend adding this app to your store if you are receiving a lot of incorrect addresses from customers.

OATLY!
United States
29 days using the app
December 19, 2018

Works well and as intended. It helps avoid shipping errors. Support is also fast and helpful. Recommended.

Fendrihan Canada
Canada
1 day using the app
January 8, 2019

Address Validator has top-notch support and is an app that does the job plus even more. So far so good and would highly recommend giving these guys a try.

Daneson
Canada
1 day using the app
October 2, 2019

Shopify does not have a built in feature to exclude PO Boxes. If you only ship UPS this is a huge issue! I searched high and low on the interwebs looking for a solution and there was only 1: Address Validator. I installed it and needed some further customization so put in a feature request. This normally would have taken weeks, but somehow their support team resolved my issue within hours! We are now able to alert customers who checkout with PO Boxes and request a street address on the order confirmation page. The customer support responsiveness made this a pleasure to troubleshoot. Thank you!

Wagatha's
United States
1 day using the app
January 18, 2023

Ich kann die Address Validator App von AppHub jedem empfehlen, der seinen Online-Shop betreibt. Sie hat unseren Bestellvorgang erheblich verbessert und uns viel Zeit und Ressourcen gespart. Mit dieser App können wir sicherstellen, dass die Kundenadressen korrekt und vollständig sind, was zu weniger nicht zustellbaren Bestellungen führt. Ein weiterer großer Vorteil ist die Benutzerfreundlichkeit und die Unterstützung des Support-Teams. Diese App ist ein Muss für jeden ernsthaften Online-Händler, der seine Betriebsabläufe optimieren und die Kundenzufriedenheit steigern möchte. Im vergleich habe ich leider nichts an nährendes gefunden, was diese Art und Funktion dieser App widerspiegelt. Bin begeister und empfehle die app jeden weiter. for english speaking users: this app is a must have for your online shop!

Lomoria
Austria
About 22 hours using the app
December 2, 2017

Thanks for this awesome app just in time for Christmas! I'm tired of my packages getting lost and customers asking for refunds because they didn't receive their shipment. Finally, I can be confident that every package will be delivered!

Kpopcave
United States
About 21 hours using the app
March 17, 2020

the best part for us was super responsive support from them. other wise it did exactly what is said it would do. was able to set colors to my liking.

Gap Bumper
United States
About 17 hours using the app
October 29, 2020

A bit of legwork with the setup, but so far so good! We don't ship to P.O. boxes and Address Validator helps reduce the number of times that this occurs.

Pajar Canada
Canada
13 days using the app