Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its unique feature of allowing partial payments on pre-ordered items, making it ideal for stores with products that ship later than 30 days after purchase. It supports mixed carts, aiding in conversion and upselling. The user-friendly dashboard and customizable pre-order messaging are standout features. The support team is praised for their responsiveness, with regular updates and new features being added. It's particularly beneficial for stores offering customizable products or those with long lead times.

May 28, 2021

I use this app to help me capture orders since many of my products are special orders or back orders. It is easy to use and the customer support is excellent. They are highly responsive. I recommend this app!

Basil’s Backyard Pizza Kitchen Store
United States
7 months using the app
Edited February 25, 2021

We used this app for pre-orders to launch a new product. At first we had issues with it but the dev team was great. They were able to get everything working and looking like how it should. The only thing I would want them to add is sending out batch emails when the product is back in stock. We will use this app for our next pre-order launch for sure.

The Ummagawd Company
United States
7 months using the app
April 18, 2022

Just installed this app and it has all the features I need. Support has been incredible dealing with minor issues that have to do with the integration of app and my theme. They have responded and resolved issues within minutes. I would highly recommend this app, customer service is best I have seen!

Powergrid Sports
United States
7 months using the app
June 3, 2019

J'ai attendu avant de publier mon avis sur cette applications que les quelques personnalisations dont j'avais besoin soient réalisées.
Le service client est simplement parfait et extrêmement réactif. Les modifications ont été effectuées exactement selon ce dont j'avais besoin. Ils ont même ajouté des champs de traductions qui n'étaient pas prévus dans l'application auparavant. Ces champs de traduction étant indispensable pour toute boutique n'étant pas en langue anglaise bien entendu.
Merci encore pour cette réactivité. Cette application est indispensable dès l'instant où l'on souhaite mettre en place des précommandes !

Monsieur Miniatures
7 months using the app
Edited April 30, 2019

Excellent customer service at all hours. I'm still trying to work out a couple glitches, but I love the way the button looks and functions. The pop up window that allows me to say when the product will be available is a very nice touch.

Smart Source Seafood
United States
7 months using the app
October 3, 2019

I used this app to add preorder and partial payment products to my site. Worked amazing and the customer service is top notch

United States
6 months using the app
June 14, 2019

Only downloaded today but fairly easy to instal and looks great. Support also very quick to react to fixing issues. Would recommend this app!

The Elf on The Shelf
United Kingdom
6 months using the app
July 23, 2020

Amazing customer service and support! Quick to help and very friendly! I love this app - it works perfectly for what i am trying to achieve.

Chanae Fashion
6 months using the app
June 23, 2022

I have just started to use this app on my store and it has proven to be invaluable to me. I am not very technical minded and have particularly impressed by the support I have received to my countless emails looking for help . Vipin has been so helpful and patient with me. I would highly recommend the use of this app.

6 months using the app
Shine Dezign Infonet replied June 23, 2022

Thank you so much for the amazing review! Looking forward to great pre-order sales for your business.

Best Regards.

December 11, 2019

Just what we needed! The preorder works and the support we received was great. Exactly what we were looking for!

United States
6 months using the app