Reviews (261)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app's ability to handle partial payments and deposits for pre-orders, along with its mixed cart functionality that allows simultaneous purchases of in-stock and pre-order items. They praise the responsive customer service for aiding in setup and customization, and value the continuous updates and compliance features. The app also notifies customers when out-of-stock items are available, enhancing sales opportunities.

Edited November 29, 2019

This app has been great, but I did have some issues after changing my store's theme. I was initially told, via email, that the issues were because of my inventory quantities, but that was not the case. Once I was able to get on a live chat,Ritika spent about two hours with me on Black Friday to fix the issues. Thank you Ritika! The issues seem to be resolved now, and I look forward to continuing my use of Advanced Pre-Order.

SuperMom Headquarters
United States
3 months using the app
February 11, 2021

This app has loads of features that you can customize. I'm new to Shopify and at first, it was a little overwhelming, but the team Shinedezign took the time to check how I was using the app, walk me through it and make edits to my site so it functioned. Great App, great support!

Designer Pet Shop
Australia
4 days using the app
July 19, 2022

Vipin was awesome at helping me get the app to work properly on a 3rd party Theme. We didn't even have to involve the developer which has never happened. He was professional and efficient and knew the urgency of getting the app up and running. This app is amazing if you are looking away to take preorders without a bunch of personal time tracking the information needed for preorders.

The Bat Flip Shop
United States
4 days using the app
May 1, 2019

Fantastic app. I was looking for a way for my customers to pre-order, and this app is it. Support is amazing, and super quick at helping out. I had an issue where it wasn't letting my customers order more than 1 item, and I think support had it fixed in like the first 15 minutes of having the issue. Highly recommend this app. It's worth every penny!

Flat Out Fabulous with Stacey
United States
4 days using the app
Edited May 15, 2019

Five stars for great support even customizing conflicting apps - you don't want QuickView or StickyCarts adding goods before product page when something is on Pre-Order offer. Will report more when everything is in motion and doing business, because localization is manual and that still has to be done before production.

Igračke Plus
Serbia
4 days using the app
April 11, 2023

This is an incredible app, it makes my business possible , high recommendation! And their technical support is even more amazing , especially Vipin , he has been so helpful to help to set all the functions up !!!

Save First
United Arab Emirates
3 days using the app
Shine Dezign Infonet replied April 17, 2023

Thank you for your wonderful feedback and recommendation of our app!
We're delighted to hear that it has been instrumental in making your business possible, and we're glad that our team was able to assist you with setting up the functions. We appreciate your support and wish you the best of luck with your pre-order sales!

Best Regards,
Shine Dezign Infonet Team.

June 3, 2019

J'ai attendu avant de publier mon avis sur cette applications que les quelques personnalisations dont j'avais besoin soient réalisées.
Le service client est simplement parfait et extrêmement réactif. Les modifications ont été effectuées exactement selon ce dont j'avais besoin. Ils ont même ajouté des champs de traductions qui n'étaient pas prévus dans l'application auparavant. Ces champs de traduction étant indispensable pour toute boutique n'étant pas en langue anglaise bien entendu.
Merci encore pour cette réactivité. Cette application est indispensable dès l'instant où l'on souhaite mettre en place des précommandes !

Monsieur Miniatures
France
3 days using the app
May 18, 2020

The pre-order part works fine but your customers must check their account to pay the balance due when stock returns.There is not an auto email sent to customer to advise that inventory is ready and request balance be paid...we had to do it manually. Uninstalled.

Incuentro
United States
3 months using the app
April 29, 2019

Great and very responsive customer service! We had a very last minute presale event and they were on top of it and made it easy. Thank you!! https://sidetrak.com

SideTrak
United States
3 days using the app
January 19, 2022

There's been a few small bugs, but they have been very quick to fix them for me. App definitely helps with Pre-Orders!

Sim-Motion US
United States
2 months using the app