Reviews (261)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app's ability to handle partial payments and deposits for pre-orders, along with its mixed cart functionality that allows simultaneous purchases of in-stock and pre-order items. They praise the responsive customer service for aiding in setup and customization, and value the continuous updates and compliance features. The app also notifies customers when out-of-stock items are available, enhancing sales opportunities.
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Good app! Had a question and the support team was available immediately! I wanted to have this function on the homepage instead of the product page. Gave access to the support and they fixed it within 10 minutes! Recommended!!
Amazing support!!! Everything you need in an app but with great support which in my opinion is the most important!
This app is very good, provides the functionality we wanted! It works perfectly with a few tweaks by the helpful developers
Finally, I found this app. It's a very user-friendly app. It's really a big help for us especially the partial payment feature. It really solved our problem. The technical support team are very helpful and responsive. A special thanks to Vipin & Vikas.
We are so pleased with the app - we were looking at a few options but this app provides everything we need and we were really impressed with the design and the company, one of the more established in the app store. Vipin has been super quick to respond to the couple of questions that I had, and helped me expertly and quickly. Thank you! We now are excited to take Pre-orders! I recommend this app over and above the others like it available.
Hands down the best pre-order app on the marketplace. Simple.. You can change your pre-order price and capture the order (make it free!). Then, customers will be put on a notify list and the product will be added to their account as a pending payment. Once the item arrives and you bring it back in stock the user is notified and a button is created on their pre-order to pay in full. Once they do you can full the item and please your customer! These developers are FAST, RESPONSIVE and GREAT to work with. Totally worth the $11.. I would even pay $30/month no questions asked. This app is flawless and exactly what EVERY pre-order strategy needs. All the other pre-order apps miss this ever so slightly. Not Advance Pre Order. All details have been taken into consideration. Try it for yourself!!!
They are super supportive! If you got stuck on a problem, you should ask them first instead of spending time to solve it by yourself. They give you easy-to- understand instruction within a day! Highly recommended app!
Just the app I was looking for. I wanted an app with partial payment which other preorder apps don't have. Setup is a bit confusing and not as simple and straightforward but Ritika and Vikas were very helpful and even took suggestions on certain parts. There's still some areas that need improvement but I'm sure they will get to it soon. This time all the products were preorder items so I didn't encounter any issues but one of the reviews below say that the app doesn't work if non-preorder items are added to cart - that's a bit worrisome so I hope it's fixed.
UPDATE: I have a lot of gripes with this app - from the app functions to the abysmal customer support.
Firstly, the discount box disappeared and only appears at certain times. Customers are also unable to use discount(Ultimate Special Offers) coupon for partial payment preorders. So I emailed support 2-3 days back and they got back to me quickly at first but now Vipin Garg has apparently/conveniently forgotten all about it. This is not the first time they just dropped all communication in the middle.
Secondly, my problem was that the customer was able to place a preorder today even though I disabled the preorder function and hid the products on the site yesterday. The products are hidden and therefore not visible on the site so obviously any person with brain cells can deduce that there must be some other factor that's enabling the customer to place the pre-order. It's only logical to arrive at the conclusion that the most likely culprit is The Advanced Preorder app because guess what? It is THE ONLY PREORDER APP I have. Instead of trying to help me figure what the issue might be, Ritika just won't acknowledge that the problem might be because of some bug or whatever within the app. She said it's not the app's fault that the customer was able to place a pre-order
USING THE APP LOL As of writing this, Ritika has disconnected the chat because she apparently can't wait for 2 minutes for me to respond back.
At this point, it's not even the app issues because as long as support is at least willing and trying to help, those issues can be overlooked.
Thanks for the great review, Coral Beauty. The team at Shine Dezign is thrilled you're so happy with the app. We'd love to continue to help you as per your requirements.
5-star support!! These guys really worked hard to make sure I understand what's going on and fixing the problems, which is something that I really appreciate.
This app has been really helpful for my website. I was stuck on one part but I logged on and spoke to a 'guru' straight away who helped me and it was all resolved within 5 minutes. Fully recommend.
Hello RH Melts,
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!