Reviews (262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling pre-orders with partial payments, which meets US regulations and payment processor requirements. It supports carts containing both pre-order and in-stock items, enhancing conversion rates and upselling opportunities. The app is noted for its effective management of back-in-stock and pre-order scenarios, with some merchants highlighting its impact on reducing return-to-origin issues and handling partial cash on delivery payments. Key features include an easy-to-use dashboard for order management, customizable pre-order messaging, and smooth integration with e-commerce platforms, allowing for effective sales of out-of-stock products. The app's performance is further boosted by excellent customer support, with staff members like Vipin and Kawaljeet receiving praise for their responsive assistance. Quick resolution of technical issues contributes to its positive reception among merchants.
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This app allowed us to understand which of our under-development products were most attractive to customers, allow us to prioritise the winners. Interestingly, the pre-order count by product was NOT correlated with Instagram 'likes'. Likes are free, pre-order takes effort - I conclude that the app gave us more genuine insight into relative future demand by product. And one extra sale paid for a year of the app! JDI.
I like this app very much. Of course the features are great, but the support is great. If you are looking for a pre-ordered app, try it. Thank you very much!
Full control over what products are available for pre-order, for what price (partial Pre-payment!), from what period, for how long, etc etc. Support is quick and good.
Only thing that could be improved is the speed of the pre-order-button on the site. It does not delay the loading of the rest of the site, but it just takes a bit more time to load the pre-order-button. Otherwise it would have gotten 5 stars for sure.
Outstanding customer service. Really, really fast response times. Unfortunately, this app wasn't really a perfect fit for my needs, so I didn't use many/most of the features, which is the only reason why I couldn't give it 5 stars. What features I did use worked as advertised and seemed solid as a rock. I eventually removed the app when a supply-chain change meant I no longer needed it. Customer support was just as amazing when removing the app as when installing it. I wouldn't hesitate to use other ShineDezign apps
Updates:
They changed the name of their server, https://secure.gatewaypreorder.com/ - so that's great! Thank you for this. App is running smoothly to date, no hiccups. Thanks guys!
Thanks for your patience and support . We are happy that you are enjoying using our app .
Very quick customer service, Helpful app for Pre-Order Specially Sandeep, Vikas Thanks and Keep it up
Hello HEMANT & NANDITA,
We are thrilled that you like our app the most. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again.
App works very well, very quick support when required. App has allowed us to pre-launch a product while awaiting arrival of stock which is very beneficial for us.
Very quick and helpful responses from Vipin! Very enthusiastic support team made me smile and got our issues resolved overnight.
5-star support!! These guys really worked hard to make sure I understand what's going on and fixing the problems, which is something that I really appreciate.
This app has loads of features that you can customize. I'm new to Shopify and at first, it was a little overwhelming, but the team Shinedezign took the time to check how I was using the app, walk me through it and make edits to my site so it functioned. Great App, great support!