Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.

November 8, 2017

Although we're not currently using the app, we do want to thank the Mageworx support team for their willingness to answer our questions quickly and to address our special requests promptly. We appreciate their responsiveness and the excellent support we received.

Gungoddess Com
United States
5 months using the app
Edited November 25, 2020

The app is great and works very well. Absolutely recommended for those stores that need very customizable product options. But most of all I want to thank the support staff who responds very quickly and very efficiently to my request for some customization.

Monilia27 - Gioielli in argento personalizzati a mano
Italy
5 months using the app
December 14, 2016

This is a great app! It makes adding lots of product variants very easy. It is very simple to use, well laid out and easy to understand once you read the instructions.

Customer support is excellent. Not a techie myself, I had trouble adding some code to a snippet. No problem! I notified customer support and they jumped right in and took care of it. Very Friendly folks!

Truck Retractables
United States
5 months using the app
August 20, 2020

App completely working as expected, great and fast customer support.
I can 100% recommend this App and the support team.

Cartistry
Germany
5 months using the app
Mageworx replied September 7, 2020

Hello,

Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure.

Have a great day!

May 23, 2020

a great app to put your productpage to the very next level! and: the best support i ever had! most of the time they solve your problems in under one hour. thanks a lot!

AirArt
Germany
5 months using the app
Mageworx replied May 25, 2020

Hello,

Thank you so much for taking the time to rate our app! We truly appreciate it.

Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.

June 11, 2023

I wanted to express my utmost satisfaction with the exceptional support you have provided. Your level of support has been nothing short of outstanding, and I truly appreciate the promptness and efficiency with which you have addressed my queries. It is a rarity to receive such quick turnaround times, and it has made a significant difference in my experience.

I also want to highlight the excellent functionality of the app you developed for my website, www.mybespokemattress.com. It has been instrumental in displaying the prices for my caravan mattress product pages, making it effortless for customers to explore the options and make informed decisions.

Furthermore, I would like to commend you on something that is often a challenge for me when working with developers - the thorough documentation of the changes made. Having clear documentation has made it much easier for me to understand and track the modifications, and it has contributed greatly to the overall transparency and professionalism of your service.

Thank you once again for your exceptional support and for going above and beyond to ensure my satisfaction. It has been a pleasure working with you, and I look forward to continuing our collaboration in the future.

MyBespokeMattress.com
United Kingdom
4 months using the app
November 27, 2018

I use this app to add custom options that are vital to our products. So far - so good! Anytime I need assistance, the support team has been great!

It's A Haggerty's
United States
5 months using the app
March 17, 2020

This app really covered everything I needed it to! The few things I couldn't figure out the support team took care of for me with a fast response time!

The Supplies Box
United States
5 months using the app
Mageworx replied March 17, 2020

Hello,

Thank you for taking the time to leave us such a beautiful review. Our company puts customer satisfaction as top priority and we are committed to our customers.

Please let us know if you have any suggestions or queries.

Have a great day.

September 27, 2019

I had some issues with the app but the team is Super responsive and works quickly to resolve my issues! I tried many other product variants app but they don’t work as well as this one!

Wonderfull Milk
Singapore
5 months using the app
March 31, 2022

I'd rate Mageworx with 10 stars if possible! Amazingly helpful and fast support - there have been so many times where I've asked whether something, seemingly complex was possible and they have always been able to solve the problem and provide an update the same day. Unbelievably good service.

Official Car Mats
United Kingdom
4 months using the app