Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.

May 23, 2020

a great app to put your productpage to the very next level! and: the best support i ever had! most of the time they solve your problems in under one hour. thanks a lot!

AirArt
Germany
5 months using the app
Mageworx replied May 25, 2020

Hello,

Thank you so much for taking the time to rate our app! We truly appreciate it.

Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.

June 11, 2023

I wanted to express my utmost satisfaction with the exceptional support you have provided. Your level of support has been nothing short of outstanding, and I truly appreciate the promptness and efficiency with which you have addressed my queries. It is a rarity to receive such quick turnaround times, and it has made a significant difference in my experience.

I also want to highlight the excellent functionality of the app you developed for my website, www.mybespokemattress.com. It has been instrumental in displaying the prices for my caravan mattress product pages, making it effortless for customers to explore the options and make informed decisions.

Furthermore, I would like to commend you on something that is often a challenge for me when working with developers - the thorough documentation of the changes made. Having clear documentation has made it much easier for me to understand and track the modifications, and it has contributed greatly to the overall transparency and professionalism of your service.

Thank you once again for your exceptional support and for going above and beyond to ensure my satisfaction. It has been a pleasure working with you, and I look forward to continuing our collaboration in the future.

MyBespokeMattress.com
United Kingdom
4 months using the app
November 27, 2018

I use this app to add custom options that are vital to our products. So far - so good! Anytime I need assistance, the support team has been great!

It's A Haggerty's
United States
5 months using the app
March 17, 2020

This app really covered everything I needed it to! The few things I couldn't figure out the support team took care of for me with a fast response time!

The Supplies Box
United States
5 months using the app
Mageworx replied March 17, 2020

Hello,

Thank you for taking the time to leave us such a beautiful review. Our company puts customer satisfaction as top priority and we are committed to our customers.

Please let us know if you have any suggestions or queries.

Have a great day.

September 27, 2019

I had some issues with the app but the team is Super responsive and works quickly to resolve my issues! I tried many other product variants app but they don’t work as well as this one!

Wonderfull Milk
Singapore
5 months using the app
March 31, 2022

I'd rate Mageworx with 10 stars if possible! Amazingly helpful and fast support - there have been so many times where I've asked whether something, seemingly complex was possible and they have always been able to solve the problem and provide an update the same day. Unbelievably good service.

Official Car Mats
United Kingdom
4 months using the app
September 24, 2021

For custom options apps, this one is the best and I've tried them all. Their tech support is amazing. This app gives you the flexibility of endless custom options without having to pay for a dev each time.

Aircraft Mechanic Shirts.com
United States
4 months using the app
April 2, 2020

Their support is as amazing as their product! I went through a lot of different form apps before choosing this one as their forms are very customizable. In addition their support is really quick and helpful.

mijjiCakes
United States
4 months using the app
Mageworx replied April 3, 2020

Hello,

Thank you so much for your amazing 5-star review!

Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.

Have a wonderful day.

September 2, 2021

Customer service is spot-on. I had 2 things I needed changed on the app and they helped me immediately with the changes.

East Coast Vinyl Supplies
Canada
4 months using the app
July 21, 2020

I am trying out the 15 day free trial. It seems to work perfectly for my webshop. I have had some issues with image viewing and the support team was very quick to help fix the problem.

ZeeShop
Denmark
4 months using the app
Mageworx replied July 24, 2020

Hello,

Thank you for this great feedback! We’ve really enjoyed working with you :)

Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.