Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.

September 24, 2021

For custom options apps, this one is the best and I've tried them all. Their tech support is amazing. This app gives you the flexibility of endless custom options without having to pay for a dev each time.

Aircraft Mechanic Shirts.com
United States
4 months using the app
April 2, 2020

Their support is as amazing as their product! I went through a lot of different form apps before choosing this one as their forms are very customizable. In addition their support is really quick and helpful.

mijjiCakes
United States
4 months using the app
Mageworx replied April 3, 2020

Hello,

Thank you so much for your amazing 5-star review!

Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.

Have a wonderful day.

September 2, 2021

Customer service is spot-on. I had 2 things I needed changed on the app and they helped me immediately with the changes.

East Coast Vinyl Supplies
Canada
4 months using the app
July 21, 2020

I am trying out the 15 day free trial. It seems to work perfectly for my webshop. I have had some issues with image viewing and the support team was very quick to help fix the problem.

ZeeShop
Denmark
4 months using the app
Mageworx replied July 24, 2020

Hello,

Thank you for this great feedback! We’ve really enjoyed working with you :)

Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.

January 29, 2018

I've been testing this app and at this point it's working great. The real reason for writing this review is to tell you if you are looking for GREAT customer service this is the company to work with. It's a great pleasure compared to other companies that offer apps on Shopify.

Cgp2
United States
4 months using the app
June 11, 2018

Very easy to use, great features, it's actually limitless as to what you can do with your product.

The customer support is 5/5 and the app is too.

Thank you for this, it's helping my business a lot.

Newbie And Me
United Kingdom
4 months using the app
Edited February 16, 2023

Angie and Valentin have been so helpful in setting up the app for me. Alexey is amazing at helping me with the developer side of things! I love how the app automatically adapts with the theme and has advanced pricing. Would be great if they could add a quantity field. However overall am very happy and would recommend.

Sweets by Squishy
Australia
4 months using the app
Edited October 27, 2018

This app is beyond fantastic. It is user friendly, the product options are exactly what e-commerce retailers are looking for. Best of all, the team, upon request will install the app for you. The customer service they offer went beyond my expectations. You have a very happy customer here.

Judy's Gourmet Foods & Gifts
Canada
4 months using the app
November 11, 2019

A Really good working app. At first we had some troubleshooting with the setup, since its not 100% easy to understand. But it works very well and the support was always very helpfull!

ANKER Kassensysteme
Germany
4 months using the app
October 28, 2021

Amazing customer service, this app helps me to build up my various option sets and to resolve the complexities of my custom option sets.
Thanks for your service.

The Lux Mats
Australia
4 months using the app