Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.

November 28, 2019

Crazy fast replies and assistance as needed. Angelika has been top notch - had to get in here and write a review to share my experience. This app/configuration experience has shined in comparison to the others. Used this app to accommodate our complex variations for products as it was one of the few capable. Highly recommend.

Hypnotic Dog
United States
2 months using the app
September 26, 2018

Excellent service from the team at Advanced Product Options. They installed the APP for me quickly and is now working beautifully. There was also a mixup on the trial and they fixed it right away. Thanks again for the great service.

Fantasy Toys
United States
2 months using the app
September 20, 2018

I can't tell you what a relief it was to have found an application that could do put together an advanced pricing formula that was essential to my client. After numerous disappointments, I found Advanced Product Options. The people at Mageworx were also a tremendous help. Thanks.

Cheaptotes
United States
2 months using the app
December 3, 2020

Advanced Product Options is an incredible app that our store uses to create product listings for Fireplaces, BBQs, and more! The people behind this app are incredibly helpful; I wish this quality of service was standard in the industry!

Chadwicks & Hacks
Canada
2 months using the app
March 21, 2018

One of the worst app and worst support. Always some issues which affect sales directly.

Lashkaraa
United States
About 4 years using the app
September 20, 2018

I use this app to help us provide customized options to our clients. The price was a deciding factor for us as well, allows us to do what we need without it having a high cost. I like that I am now able to indicate which options are out of stock. I gave this app 4 stars because there is always room for improvement. One option that would be great is if, once you select a customized option if that one disappeared and was replaced with the next question/option, otherwise the form becomes quite long and not as visually appealing. Other than that, the app is great.

FLEUR de REINE
Canada
Over 4 years using the app
September 4, 2020

Great App with lots of functionality.

Fatalistic Support Team helped me install the app and really helpful to answer all my questions promptly!

YEPSS
United Kingdom
2 months using the app
Mageworx replied September 7, 2020

Hello,

We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!

Have a great day!

March 21, 2018

I was ready to throw the towel in with Shopify, this app and the customer service saved the day!

Amazing!

Stickalex
United Kingdom
2 months using the app
Edited May 14, 2022

very bad & non-effective customer service, you can't trust them and they will make you lose customers & money.

CARRON PARIS
France
Almost 4 years using the app
Mageworx replied November 6, 2020

Hello,

We’re sorry to hear of your less-than-satisfactory experience with the app and hope you will accept our sincerest apologies.

We do understand that the fact the app generates cloned product is a drawback of our app and that's why are working hard on its improvement.
The update itself is almost ready. But we should also develop a migration tool that will allow us to move all our existing clients to the new version.
The app will change a lot, it will have a new interface along with new features and new working principle.

We are sorry that the collection issue is crucial for you and you can't wait anymore.

In case of any questions please let us know.

March 18, 2022

I have had a very good experience with the support of this app. Very fast and always friendly. We also like the app itself very much. This regulates the complex structure of our product variations and that very well organized.

Trauringhaus-Lingen
Germany
2 months using the app