APO Product Options, Variants , 575 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.
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Update--App is working better BUT I have wrote several times about a new issue and havent received any response. The customer service and help sucks so bad.
Now--If a customer adds something with the custom options added, but then removes it from the cart, the custom option pricing still stays and does not give them a choice to remove it. --Not only that, but if the customer has an account and they sign in a week later, the cost IS STILL THERE! So it NEVER goes away until they check it out. It is extremely frustrating. Currently looking for a new app to use.
SOOO aggravated with this APP. It is so unreliable. I have been writing them for over a week and they haven't even made an attempt to fix the problem! DON'T even bother trying this app!
Perfect. Everything we needed and more. Asked for some custom design work to be done to the app to suit our needs and they made it happen straight away! Excellent product and excellent support! Shoutout to Angelika and Dmitry!
Just brilliant.
Have a custom theme and all other apps could not work in the way I needed it to. Vitali and the guys at Mageworx had the app installed and fully functioning and matched into my theme layout just as I required......all in less than 24 hours.
Great work and thanks.
www.burycomputers.com
Fantastic options app that has everything I was looking for. Having tried every other options app and not been able to find the features that I needed, Advanced Product Options was the one solution that is perfect for my store. In my particular scenario, I needed swatches with configurable images for each option and set prices for each option. Easy to use and can't speak highly enough for the support. Needed quite a few specific alterations and support helped every step of the way until the setup was EXACTLY what I wanted.
I wouldn't hesitate to recommended this app as the best options app on Shopify, and would certainly use on other stores I create. If you're sitting on the fence, give this app a try, you won't be disappointed.
Simple to use app. Reached out to support on an issue and they got back to me in timely manner to solve the issue.
Totally agree with the latter review. These guys have gone AWOL. The app crashed yesterday making the add to cart button stop working. Couldn't contact them for hours. Had to delete the app (and lose sales while we were trying to figure out what was going on!) Lost all the information stored in the app. Not the first time it's happened. Happens about every 6 months or so? Great app otherwise but keep in mind - app makes the add to cart button 'crash' and support are really hard to contact. I would try to find an alternative - that's what we're going to do!
FYI Shopify offered their usual response - not our problem! Thanks Shopify.
Sorry to hear you had that experience. I have posted our findings on what caused the issue in the previous review, but I'll also duplicate it here:
It looks like some third party (with unclear intent) was using an automated script on one of our client stores, which was causing tens of thousands of fake products to be added to the shopping cart within a short period of time. At certain point it appears this triggered Shopify's product API limits, which caused the API restrictions to take effect for that store. Since we used to have one queue for all requests, those restrictions caused extreme delays in processing products that are being added to the cart.
Shortly after identifying the cause of the issue, we implemented and deployed a solution. Moving forward we will be taking additional steps to rework the logic and optimize app's performance.
Today I have successfully implemented product options on our live website and everything went smoothly.
The support was great and fast. Especially the first installation in a cloned theme, the fast reaction on potential interferences with other apps and the transition to our live theme was a perfect service. Compliment!
I'm using this app to personalize gifts and favours on my site. The app is user-friendly and the customer service is excellent!
Hello,
Thank you for this great feedback! We’ve really enjoyed working with you :)
Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.
I've tried many apps for my store and no app is as good as this. Advanced Product Options allows me to customize my collection's add-ons easily. It is not only versatile, the team is very responsive and helpful whenever I have an issue with the app. I am extremely satisfied with this app!
Really nice app. I had a few problems with it after downloading but I contacted the support team and within a few hours they had already reached back with a solution and got the problem fixed within a day. Communication was good and the app interface is also pretty good. It does take some time to get used to though.