Reviews (408)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through retargeting and AI-driven campaigns. They appreciate its easy setup, user-friendly interface, and effective features like AI campaigns and pixel implementation for Facebook and Google Ads. The app delivers quick results, often within 24 hours, and offers responsive, personalized customer support. It's valued for its comprehensive advertising solutions and detailed performance tracking, making it a top choice for enhancing business growth and advertising efficiency.

September 8, 2015

110% positive review. Great service and Great support!
Happy costumer

Xgeeks
Mexico
5 months using the app
December 21, 2021

Excellent app and even excellent team! They brought in REAL sales for us during Christmas time and we plan on moving forward with them in the new year!

Q & A Himalayan Salt
United States
4 months using the app
Ad Intelligence INC (Adwisely) replied December 22, 2021

Oh, we're so happy to read your feedback, and happy to know you're staying with us 😍. Our team will do our best to achieve even higher results for your store 📈.

January 17, 2017

Amazing! Directly responsible for the highest percentage of my sales. I never thought retargeting would be so easy.

Bird Dog Gear
United States
4 months using the app
March 19, 2016

Very easy to set up and has had a HUGE impact on traffic and revenue. A no-brainer if you run a Shopify store.

Sorry State Test Site
United States
4 months using the app
November 10, 2019

Amazing APP !! Definitely recommend this app to anyone who's getting a lot of traffic to the site. Retarget app saves a lot of abandon carts =)

Weave Adore
United States
4 months using the app
Ad Intelligence INC (Adwisely) replied November 11, 2019

Thank you for your kind words! 😃 RetargetApp is happy to provide the highest possible returns with the smart automated ads it runs for you.

August 31, 2015

Works quite well, and most importantly effective. Already got 450 dollars sales for 20 dollars ad.

I hope guys at Retargetapp will enable us to change the copy of ads and maybe photos as well on our own.

Woodstone
United States
4 months using the app
August 20, 2019

I use this app it really helpful for retargeting .. the people there are super and they look into specifically making your website work !

HypeJeans
United States
4 months using the app
Ad Intelligence INC (Adwisely) replied August 21, 2019

A million thanks for your kind words! 😃 We do our best to save you time and bring you more sales 💸 with quality ads on Facebook.

February 24, 2021

This app was great until about a week ago. I thought it was awesome that they were adding Google shopping. I logged onto their webinar and decided to follow along and add our google account. This is when our sales plummeted to 0. We have been a week out with no helpful support from the ReTarget team. Beyond that, I logged in this morning thinking it had been fixed because we had 2 sales attributed to Retarget app, only to find out that my shopify only had 1 purchase. This app is horrible, support for whatever reason is now non existent, and the app straight up lies about its performance.

Lunautics
United States
Over 4 years using the app
Ad Intelligence INC (Adwisely) replied February 25, 2021

Hi There,

On behalf of RetargetApp team, I'd like to apologize for the inconvenience you have encountered.
Integration with Google is currently in beta testing, and we are facing certain technical problems we are already working on.
Anyway, thank you for your feedback, it definitely helps us improve our product!

Maksim
Customer Service Team Lead
RetargetApp

Edited October 16, 2020

Great app for handling retargeting within facebook by using carousel ads. I love the easy set up and automation. I have received a 3.2x ROAS in the first 14 days which is not too bad at all. It works out quite expensive if you are spending between $1-2k per month on RT ads and could do with a middle tier between $1k spend and $5k spend, but it does get a return and is well worth a try. Great app which I would recommend!

Benny's Tech Bar
Australia
4 months using the app
Ad Intelligence INC (Adwisely) replied October 16, 2020

It's the biggest reward for us to see your positive review. Thank you for sharing your experience with us.

August 2, 2023

I use this app for both my businesses and I am very happy with the entire experience. Paul is a pleasure to deal with and a real asset to your team - always willing to assist and go the extra mile. If you are not completely savvy with the technology and need some help they are always available - quick turn around time and great suggestions.

Pipe Decor
South Africa
4 months using the app