Reviews (405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and conversions through retargeting and AI-driven campaigns. They appreciate its easy setup, user-friendly interface, and effective features like AI campaigns and pixel implementation for Facebook and Google Ads. The app delivers quick results, often within 24 hours, and offers responsive, personalized customer support. It's valued for its comprehensive advertising solutions and detailed performance tracking, making it a top choice for enhancing business growth and advertising efficiency.
Refine
-
By rating
Just finished their onboarding, they create their own account and run it off there. So it doesn't utilise any learnings from your current account. I also just got a message say they can't finish it and to hop on a call. It only supports facebook too.. uninstalling.
Thanks for your feedback!
First of all, I'd like to inform you that we ask all of our customers to share their own pixel during the onboarding process. We use that pixel to receive all the information for the successful launch of an advertising campaign.
Secondly, most of our clients go through the onboarding process on their own, but we also offer free calls to help you set everything up correctly and also answer all questions. You have also received an offer for such a call.
In addition, we provide advertising not only for Facebook but also for Instagram and Google.
If you have any questions, please contact us.
Best regards,
Maksim Sokolenko
Head of Customer Experience
RetargetApp
I downloaded this app, linked it to my AdsManager on my business FB. It renamed my AdsManager name, won't let me change it. I deleted the app and now I can't recover my original ad page. I even created a new FB page and AdsManager is screwed. Do not download this app. Should've read the 1 star reviews but got recommended to use this app so I didn't... big mistake that is now stressing me out
Alex here, from RetargetApp.
First, I want to note that, based on Facebook requirements, the retargeting campaign you run with RetargetApp is created in a new Ad Account inside a brand new Business Manager. This means that we do not - and cannot - use your personal Ad Account.
You may easily check this - all you need to do is go to https://business.facebook.com/select/ and see the list of Business Managers available for your Facebook profile. You will find both your personal BM and the one RetargetApp created for you.
This way you can be sure that we did not remove or rename any of the assets belonging to you as we don’t have intentions or rights to do so.
As for your Facebook page, RetargetApp doesn’t have Admin access to the Facebook page you connect (our app only needs advertiser’s role for the page). We can, nonetheless, help you restore access to the page if you seem to have lost it by contacting the Facebook Support team for you. If you would like us to do so, please, let us know at help@retargetapp.com. We are always happy to help.
This RetargetApp was super easy to use and works well with our Facebook Ad. Definitely worth using for retargeting customers who visit here and there and to remind them of your store!
https://thepineappleeverything.com/
Hi Cam, please share your feedback and let us know what went wrong? Your input is highly appreciated.
Please note that our Ad Experts launched Google Ads and Meta Ads campaigns as promised. However, since the campaigns have only been active for a few days and in active learning phase, it is not possible to generate significant results or achieve a high ROAS in such a short time.
We look forward to hearing from you.
Best regards,