Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

January 10, 2024

We've been using UpPromote for a while and the whole team are very responsive when facing challenges. The latest agent,Tommy, was very quick and helpful with an issue I was facing.

Breeze eSIM
United Kingdom
7 months using the app
Secomapp replied January 18, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 29, 2024

I recently had the pleasure of experiencing top-notch customer service from UpPromote, and I am absolutely thrilled with both their service and product. From the moment I reached out with a query, their customer support team demonstrated unparalleled responsiveness and genuine dedication to addressing my needs.

The representatives at UpPromote especially Barney and Tommy were not only knowledgeable but also displayed a remarkable level of patience and courtesy, making the entire interaction a positive and stress-free experience. Their commitment to customer satisfaction truly sets them apart. Such an Exceptional Customer Service! Very much recommended.

zenith beyond
Netherlands
7 days using the app
March 25, 2024

excellent help service, very happy with the support

nirvanaparfums.equivalencia
Spain
12 days using the app
January 25, 2024

I just started on the UpPromote App but so far the customer service has been top tier! I asked one of the support service members, Tommy, several questions in a row and he was able to explain the answers in a straightforward way and provide immediate resolutions.

Keep UP the great work! (pun intended).

Remarq Collective
United States
5 days using the app
January 4, 2024

This is the best affiliate platform I have utilized after trying several. Super easy to use and great for our affiliates!

Black Lotus Shilajit
United States
4 months using the app
Secomapp replied January 7, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 23, 2024

With the support of Gwen, I went from knowing nothing about the app and creating my first affiliate program to now understanding perfectly how affiliate programs work and how to leverage the app's features to the fullest.

PhilippeBlais
Canada
2 days using the app
Secomapp replied March 17, 2024

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

January 18, 2024

Not hard to use. Seems to work great

Saints Pour
United States
3 months using the app
March 15, 2024

Great service and response time very helpful

sixpackbags
United States
About 2 months using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 14, 2024

I cannot express enough gratitude for the exceptional assistance provided by Stark. Stark's expertise and patience were invaluable in resolving the issue, which I wouldn't have been able to navigate alone. Stark's dedication to customer service was evident throughout the entire process, ensuring a smooth resolution and leaving me thoroughly impressed. I highly recommend Stark and commend them for their outstanding support. Five stars without hesitation!

Creative Gifts
United States
About 3 hours using the app
January 16, 2024

Super intuitive and quick to set up. The one thing that I really love about UpPromote is that we can assign an existing discount code to each affiliate, so if our affiliates been sharing your code on IG/TikTok, then those codes should still work, and no need to create new ones (unless they want to).

The one time I had a few questions, Barney from UpPromote was super quick to swoop in and answered them.

Big up to the UpPromote team!

impack.co
Canada
About 18 hours using the app
Secomapp replied January 18, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!