Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

April 8, 2024

Love it!

flyearthoutfitters
United States
Over 1 year using the app
March 15, 2024

Great service and response time very helpful

sixpackbags
United States
About 2 months using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 29, 2024

Just recently set up UpPromote on my store; setup experience and support were both straight forward!
I needed some help with my logo and page colours and Barney was able to help me in a matter of minutes. Appreciate the service and product.
Thanks!

Neon Glow Co.
Australia
About 1 hour using the app
February 11, 2024

Great support during set up!

Gemelle
United States
2 months using the app
January 22, 2024

Gwen was really helpful with what I needed and gave extra suggestions.

Seago Lane
United States
5 months using the app
February 23, 2024

With the support of Gwen, I went from knowing nothing about the app and creating my first affiliate program to now understanding perfectly how affiliate programs work and how to leverage the app's features to the fullest.

PhilippeBlais
Canada
2 days using the app
Secomapp replied March 17, 2024

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

January 31, 2024

My favorite shopify app, very useful to increase conversion rate through affiliate marketing, amazing customer support team, with great communication skills always available to help 24/7. thank you very much, i highly recommend.

Exotic Standard
Canada
2 days using the app
March 4, 2024

Great support, they've been with me for the full time till the issue was resolved. Highly recommended

Jovplus
United Arab Emirates
8 days using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

January 3, 2024

i had a bit of a learning curve but my representative Gwen was very long suffering with me.. she answered everything and was with me every step of the way. i completed all my task, and i am so not tech saavy. thank you guys so much!!

myteagardens
United States
2 months using the app
Secomapp replied January 7, 2024

We are glad that you have had a great experience with our support team. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

January 23, 2024

amazing product and services. Shout out to the team behind it especially Evans, my man you are a gem.

Lampros
India
3 months using the app