Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and effective affiliate program management. It's recognized for boosting sales via its referral program and automating sales tracking. The support team, especially Tommy, Barney, Gwen, Selina, and Evans, are praised for their prompt and professional help. However, some merchants desire more features in the Growth plan and the free version, and express concerns about the significant price increase between the Growth and Professional plans. Despite occasional technical issues, the app is generally valued for its affordability and efficiency in enhancing conversion rates.

February 23, 2024

Vengo de utilizar otras aplicaciones de referidos y puntos muy famosas, y la verdad es que no han funcionado para mí. Estaba a punto de decir que esto de los referidos no es para mi tienda.

Llegué a Up Promote y encontré que es fácil de implementar, con atención en español las 24 horas. Les cuento que nunca en mi vida había experimentado un servicio al cliente tan bueno. La atención de Barney es de 112/10, ¡wow! Realmente impresionante.

Espero que mi programa de referidos funcione para mis clientes.

Fiido ® Cereal Infantil libre de alérgenos
Colombia
22 days using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 18, 2024

So good

Pso-Rite Japan
Japan
8 months using the app
January 22, 2024

Gwen was really helpful with what I needed and gave extra suggestions.

Seago Lane
United States
5 months using the app
March 1, 2024

Amazing customer service! My cs agent on my support service (Barney) helped me with my issues and answered all of my questions. Excellent support!!

ROLL YOUR OWN PAPERS.COM
Hong Kong SAR
1 day using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

January 12, 2024

The support team is always super helpful and quick to answer any questions or concerns our team has:)

Treadwell Farms
United States
Over 1 year using the app
Secomapp replied January 18, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 6, 2024

Being using this app for close on 12 months have 3000 affiliates. Absolutely awesome app. Affordable. Efficient, incredible features and elegant in its tech. Would like a little more customisation to hide some capture forms. Customer service beyond incredible. Shout out to Evans.

Glow Collection
Australia
About 1 year using the app
Secomapp replied January 7, 2024

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

January 3, 2024

This Shopify is easy to use and has helped us manage our affiliate program. We highly recommend.

Go Nutrients
United States
Over 2 years using the app
Secomapp replied January 7, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

January 29, 2024

I recently had the pleasure of experiencing top-notch customer service from UpPromote, and I am absolutely thrilled with both their service and product. From the moment I reached out with a query, their customer support team demonstrated unparalleled responsiveness and genuine dedication to addressing my needs.

The representatives at UpPromote especially Barney and Tommy were not only knowledgeable but also displayed a remarkable level of patience and courtesy, making the entire interaction a positive and stress-free experience. Their commitment to customer satisfaction truly sets them apart. Such an Exceptional Customer Service! Very much recommended.

zenith beyond
Netherlands
7 days using the app
April 19, 2024

I was glad that every question I asked had a solution. Got me to upgrade my plan :)

SEDUX PRO
United States
44 minutes using the app
April 7, 2024

good、

Naturnest
China
8 months using the app