Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

November 20, 2023

The support service is so helpful I have been working with Tommy and he is so fast at replying and has answered all my questions perfectly. + this is such a amazing platform, I got my affiliate program up and running for my brand in only a few hours! so it is a very user friendly set up. Thank you UpPromote!

Club Athletica
Australia
19 days using the app
Secomapp replied December 4, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 19, 2024

Super responsive customer service experience, shout out Selina :)

NootraLyte Store
United Kingdom
21 minutes using the app
October 31, 2023

I swear on my mom's life, the support on this app is something out of this world i have been using there app for a while now and OMG.

the amount of respect i got for these guys is on a new level now.

if you dont use there app you definetly are missing out alot of stuff !

Damn i would take the whole team out for dates if i could xDD am soooo loving them right now !

P.S : Highly recommened, Highly recommened , Highly recommened 5 star easy !!!

Madhouse
Kuwait
3 months using the app
Secomapp replied November 1, 2023

What an amazing sharing! Thank you very much for trusting the UpPromote team. This truly gives us the motivation to keep going forward. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Much love!

November 30, 2023

Selina was very helpful. Just a little disappointed that refer a friend didn’t allow for discounts off specific products.

Monk Tea
United States
12 days using the app
Secomapp replied December 3, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

February 29, 2024

Tommy helped me solve my problems, thanks a lot!

Thorstone Tools
China
About 1 hour using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

October 24, 2023

Best customer service experience. They help with any type of inquire with a very short waiting time. Especially had the pleasure to talk often with Tommy and he's very kind and professional in assisting any kind of problem we might have.

Yepoda.it
Germany
Over 1 year using the app
Secomapp replied October 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 7, 2024

Excellent App and service overall with a very helpful support team!

Dynagem
United Kingdom
13 minutes using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

February 15, 2024

Gwen was awesome, thank you!

Sshalor Creative Co
Canada
About 3 hours using the app
October 19, 2023

I can't express enough how awesome the UpPromote referral program is for my Shopify store. It's been a game-changer for my business.

This program is super user-friendly. I was able to set it up without any hassle. Plus, it seamlessly integrates with my Shopify store, making it a breeze to manage.

The best part? It's effective! My customers are loving the incentives to refer their friends, and I've seen a significant increase in sales thanks to this program.

The support team is fantastic, too. They're always ready to help and answer any questions I have.

If you're looking to boost your sales and get more customers through referrals, UpPromote is the way to go. I'm thrilled with the results, and I give it a solid five stars!

Highly recommended!

unik-you Inc.
Canada
5 months using the app
Secomapp replied October 24, 2023

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

November 28, 2023

Gwen was so quick and efficient! Thank you!

Lashify
United States
About 3 years using the app
Secomapp replied December 4, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.