Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

November 8, 2023

So far so good, seems easy to setup and nothing to complain about so far. Will update if anything changes.

Bib and Crib
United Kingdom
3 months using the app
Secomapp replied November 10, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

September 28, 2023

UpPromote makes affiliate management easy and secure. I needed to change an affiliate's email address and couldn't figure out where to do that (hint: you have to contact support) and Gwen, in the live chat, was awesome about helping me! She didn't ask me a zillion unrelated questions, she simply asked for the new address and switched it up for me.

Aside from the great support, I love the interface of UpPromote and how easy and intuitive it is. I highly recommend it to anyone running Shopify who wants to offer some incentive to get people to market your products. HIGHLY recommend it!

Resources from Lance Wallnau
United States
Almost 2 years using the app
Secomapp replied October 12, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 13, 2023

Had the problem fixed in less than 2 minutes. Totally Amazing!

Ayurvedic Rasayanas
United States
7 days using the app
Secomapp replied December 17, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

November 25, 2023

I am having a successful experience so far. Just joined so I am not sure if this is the best option but it has been very easy to setup and the items that I am looking for have been available to implement and address immediately.

Sunshine Photography Services
United States
6 days using the app
Secomapp replied December 4, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. In case you have some concerns or need some suggestions, feel free to reach out to us via the in-app chat channel. The UpPromote team is always there to help!

Edited February 4, 2024

I'd like to give a big shoutout to Tommy & Selina from customer service. They provided exceptional assistance and were incredibly helpful— they promptly addressed all my questions. The app is also very user-friendly. I highly recommend it!
Rakel
Partnerships Manager

6 ICE
Canada
12 months using the app
November 11, 2023

It has been easy to set up my first affiliate program and help center helped me with any question. Now It works and I get good partners

RevitalFlow
United Kingdom
2 months using the app
Secomapp replied November 13, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

December 30, 2023

I've been using the app for couple days and i can say i'm annoying person because I ask alot, Mr Barney from the Support team is amazing guy and he has been helping me and answering all my questoins, i love everything about this app and it's feature and specifically how flexible it's. Thanks again to the support team & Barney in specific.

My Store
Saudi Arabia
About 1 hour using the app
Secomapp replied January 7, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 27, 2024

Amazing and fast support, Evans its a great guy!

Game Day
Portugal
About 1 hour using the app
November 20, 2023

Since it was my first time to try to set up a commission link, I had a lot of questions. I am very grateful to Tommy for patiently answering all my questions and teaching me how to operate it. This was a great help for me to learn to use this software.This makes me have a good impression of this software

Wishaven
China
7 days using the app
Secomapp replied December 4, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

November 10, 2023

Have been using the app for a couple of months and it is working perfectly so far for what I need, customer service is amazing!

The Sun Is Up Boutique
United States
7 months using the app
Secomapp replied November 13, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.