Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

November 10, 2023

Have been using the app for a couple of months and it is working perfectly so far for what I need, customer service is amazing!

The Sun Is Up Boutique
United States
7 months using the app
Secomapp replied November 13, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 17, 2024

Good experience so far

Aymah Fragrances
India
24 minutes using the app
January 24, 2024

Great support. It was efficient, fast and help me with what I needed

Nau-Care
United States
33 minutes using the app
March 27, 2024

Einrichtung klappt super

5HEAD
Germany
About 18 hours using the app
March 1, 2024

Good customer service.

Hodo
United States
About 3 hours using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

April 29, 2024

Just recently set up UpPromote on my store; setup experience and support were both straight forward!
I needed some help with my logo and page colours and Barney was able to help me in a matter of minutes. Appreciate the service and product.
Thanks!

Neon Glow Co.
Australia
November 6, 2023

Really good and gained lots more business

Rainbow Colours Site
United Kingdom
Over 2 years using the app
Secomapp replied November 10, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

April 7, 2024

selina is good helper

Ravelution
Türkiye
1 day using the app
November 8, 2023

I just started to use UpPromote and have a few questions about running the app. Their chat services are super fast and friendly. My questions were solved within a couple of minutes.

Finding Joy Giftshop
United States
28 days using the app
Secomapp replied November 10, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 22, 2024

Help was very prompt and our queries were answered quite satisfactorily.

Kodak Photo Printer
United States
About 1 hour using the app