Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

July 12, 2022

Customer support can be really slow but once they change the representative to someone who understands what they are doing they will solve anything you need

Casvaliano
Latvia
Over 3 years using the app
Secomapp replied July 13, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. I'm sorry for the confusion via the in-app chat support. Please understand that it was unexpected since we never want to upset our valued customers. We would like to know if there's anything we could do to make things right for you. Feel free to let us know via the in-app chat.

All the best.

Edited February 18, 2020

it's a huge time consumer to have to manually do codes on the back end. I don't think I should have got to go on, everything else works really well so far.

Nordic Rebirth
United States
Almost 3 years using the app
Secomapp replied February 18, 2020

Thanks for your feedback but there is no step in our app that requires manual coding task, everything can be done within a few clicks so there must be a misunderstanding here.
Also, there are many features in our system that were built and being built to help manage everything automatically and reduce manual actions( especially, if you are having a lot of affiliates and order being generated) .
In case you run into any issue, please send us an email to support@secomapp.com, our team will try our best to help :)

October 26, 2021

Very precise with tracking, especially using coupons. Some further minor features would be useful btw. Overall rating is 4/5

Cubbit Shop
Italy
Over 2 years using the app
Secomapp replied October 26, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

Edited December 11, 2019

Just started using the App (Free Plan) and surprised about the scope of functions. Inuitive utilization, clean dashboards and easy to customize. Just the prices of the chargeable verions are a little bit heavy. We would love a better / detailed grading.

EZ Gaming Apparel
Germany
About 2 years using the app
Secomapp replied December 29, 2019

Thanks for your review, we appreciate it and will definitely work harder to improve the app better and better. If you need any support, just drop us your request to email support@secomapp.com.

Edited May 8, 2020

I've had this app installed on my website for quite some time but just recently launched my affiliate program. So far the set up and the ability to customize everything is great. It helped me organize my affiliates and automatize the initial communications with affiliates as well as setting up a professional landing page that actually works. The one thing I don't see and I feel it needs it's the ability to view/change which monthly subscription you select. Also of course the more you pay the more features you get but the FREE option is decent enough and it does what it needs to if you're in the beginning stages when budget is low.

The Sassy Mom Diaries Co.
United States
About 2 years using the app
Secomapp replied May 9, 2020

We appreciate your feedback, actually you can view/change your current subscription plan within the app on Pricing tab. And you can upgrade/downgrade any time to another plan without any condition.

February 13, 2020

Just upgraded to growth plan and believe that it is a solid app; however, I think there is some work to be done on the User Interface and design for affiliates and brands alike. Not the easiest to navigate and logically understand at first, but once you get used to it, it clicks. Once they get those worked out, should be a five star experience.

Wear AM
United States
Almost 2 years using the app
Edited September 12, 2019

Easy to use and set up. I haven't left a 5 star review because the sign up page is funky looking, but it is great! Thanks for the ease.

6:24 Handcrafted
United States
Almost 2 years using the app
September 3, 2021

Just started with the app and loving it already. Easy to manage and appeals to brand ambassadors. Cannot wait to see the growth.

Crave Dior Boutique
United States
Almost 2 years using the app
Secomapp replied September 3, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

August 29, 2019

So far so good. Not much to say just yet. Platform was easy to set up. The team seems to be communicative.

Flagship Toys
United States
Over 1 year using the app
Edited April 7, 2021

just turn users into affiliate marketers is inefficient. Would your app recommend successful marketers or websites for us to promote?

Gudsen MOZA
China
Over 1 year using the app