Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

April 24, 2024

Barney was incredibly efficient and helpful in setting up our affiliate program and custom design. The support provided was excellent, and Barney did a fantastic job.

Vitamed
Austria
22 days using the app
April 3, 2024

Thank you for responding quickly and kindly to small inquiries. We will try to generate more sales through UpPromote.

Amore Mall
South Korea
27 days using the app
April 11, 2024

This app itself has been really easy to setup. Lots of videos and great documentation make it simple to follow instructions for most questions that pop up. I had one question about some of the special features and Gwen was incredible at explaining exactly what I needed to do and walked me through it.

The Bam Box
United States
2 days using the app
March 20, 2024

I had the pleasure of experiencing Tommy's exceptional service at Quick Response, and I must say, it exceeded all expectations. From the moment I contacted the company with an urgent issue, Tommy handled the situation with professionalism, efficiency, and a level of care that truly sets him apart.

Shopzenmall
United States
2 months using the app
January 9, 2024

⭐️⭐️⭐️⭐️⭐️

I had the most amazing experience with Barney and the customer service team at UpPromote while setting up my affiliate marketing program. Barney was not only incredibly knowledgeable about the platform but also went above and beyond to ensure that I had a seamless and successful onboarding experience.

His attention to detail and patience in guiding me through the process were truly commendable. I felt supported every step of the way, and any questions or concerns I had were addressed promptly. The level of professionalism and expertise displayed by Barney and the team at UpPromote exceeded my expectations.

Creating an affiliate marketing program can be complex, but Barney made it feel like a breeze. The personalized assistance I received speaks volumes about the dedication and commitment of UpPromote to customer satisfaction. I highly recommend their services to anyone looking to elevate their affiliate marketing game. Thank you, Barney, and the entire UpPromote team, for making my experience exceptional! ✨

THE IMANI MVMT
United States
About 1 year using the app
Secomapp replied January 18, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

January 23, 2024

I have got a prompt reply from the team and Tommy is very supportive. He understood my problem and came back to me with a solution in no time.

Sri Sri Tattva
India
About 2 years using the app
Secomapp replied April 4, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 30, 2024

Barney was excellent in answering all of my questions. Thank you so much!! I appreciate all your help.

Doodle Dog Town
United States
Almost 2 years using the app
April 15, 2024

A new user of this app and the features are matches with my business needs. Besides, the support team is really helpful!!

KEMESU
Hong Kong SAR
14 days using the app
April 15, 2024

Just setting this up now, had my questions answered straight away from Barney, he was super helpful and gave me great suggestions too

Botanical Stone
Australia
7 days using the app
April 10, 2024

Selina very helpful and quick to answer all my questions..Thank you!

Alfano Dry Goods
United States
5 months using the app