Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

March 19, 2021

So far so good. I am super excited to have way to keep track of affilate transactions and can't wait to try to "Free Gift" I got! Thanks

Hello Wednesdays
United States
Almost 3 years using the app
Secomapp replied March 20, 2021

Thank you for your amazing sharing. Your feedback truly means a lot to our Secomapp: Affiliate Marketing team and we have been trying our best to develop and improve the app to serve you and meet your demand.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us.

June 27, 2023

verryyyy goood

Vassty
United States
About 1 month using the app
Secomapp replied July 11, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

August 29, 2019

Amazing APP. It's a professional level app. All you need to work with affiliates and build your sales network. Set up is very easy and you can setup different comissions by products or colletions. We have another apps from Secomapp in our store and they are running great. Great company.

american-eagle.us
United States
Almost 3 years using the app
January 28, 2021

I used the app the interface is very well designed! And the guidance links on each page helps explaining each page information is very good. Also the chat support team is very helpful & quick with solving the issues...
Thanks Emma & Matthew
Keep it up guys!
It would be great if all the fields shown for affiliate made dynamics so that we can show data as per programs...

Elevar Sports
India
Almost 3 years using the app
Secomapp replied January 28, 2021

This is Emma & Matthew from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com.

June 30, 2020

Their customer service is excellent. They found a solution to my needs! It was a little complicated, but they got it solved!

DIYmoon Shop
Philippines
Almost 3 years using the app
February 11, 2021

I'm just beginning to use this app. The setup was super easy to follow. The dashboard is very simple to follow. I'm excited to get this up and going!

This and That Boutique
United States
Almost 3 years using the app
Secomapp replied February 14, 2021

Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Accessible, Accuracy, Stable and dedicated support are our core values. We are trying our best to contribute to your success.
Please feel free to reach us at support@secomapp in case you need a hand.

September 22, 2021

The system works very well, with a simple to use interface... I required support a few times (to help me with my configuration, not because of issues) and the chat response we AMAZING EVERY TIME... Very quick and always helped me. I have 18 apps integrated into shopify, and the UpPromote support model is #1 (hands down!!). I served as an SVP for IBM with massive global support teams, so my expectations are high, yet exceeded on all fronts.

Neosinus Health
United States
Almost 3 years using the app
Secomapp replied September 23, 2021

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com
Cheers!

Edited July 22, 2023

AMAZING customer service. Most recently Ashley helped me figure out all of my questions :] Love the autogenerate features.

Updated: Still awesome!! Customer service replied so promptly and Tommy was precise with answering my questions.

Pura Vida Volleyball
United States
Almost 3 years using the app
Secomapp replied July 30, 2021

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com
Cheers!

March 20, 2021

Great affiliate app. Very easy to set up, highly customizable. Does everything we need. Highly recommend.

SoM
United States
Almost 3 years using the app
Secomapp replied March 22, 2021

Thanks for sharing your review with us. Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at Secomapp is always ready to give you a hand while needed. Cheers!

December 9, 2020

Best app for affiliate marketing. I love so much how it works. I suggest to everyone who want to improve their business . Also if you have a problem they have a fast and gentle customer service that help me a lot. 5 stars is the minimum.

Abxolute Nutrition
Italy
Almost 3 years using the app
Secomapp replied December 9, 2020

Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Customer satisfaction is our number one priority and we are trying our best to bring values.
Please feel free to reach us at support@secomapp in case you need a hand.