Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

February 11, 2021

I'm just beginning to use this app. The setup was super easy to follow. The dashboard is very simple to follow. I'm excited to get this up and going!

This and That Boutique
United States
Almost 3 years using the app
Secomapp replied February 14, 2021

Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Accessible, Accuracy, Stable and dedicated support are our core values. We are trying our best to contribute to your success.
Please feel free to reach us at support@secomapp in case you need a hand.

September 22, 2021

The system works very well, with a simple to use interface... I required support a few times (to help me with my configuration, not because of issues) and the chat response we AMAZING EVERY TIME... Very quick and always helped me. I have 18 apps integrated into shopify, and the UpPromote support model is #1 (hands down!!). I served as an SVP for IBM with massive global support teams, so my expectations are high, yet exceeded on all fronts.

Neosinus Health
United States
Almost 3 years using the app
Secomapp replied September 23, 2021

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com
Cheers!

Edited July 22, 2023

AMAZING customer service. Most recently Ashley helped me figure out all of my questions :] Love the autogenerate features.

Updated: Still awesome!! Customer service replied so promptly and Tommy was precise with answering my questions.

Pura Vida Volleyball
United States
Almost 3 years using the app
Secomapp replied July 30, 2021

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com
Cheers!

March 20, 2021

Great affiliate app. Very easy to set up, highly customizable. Does everything we need. Highly recommend.

SoM
United States
Almost 3 years using the app
Secomapp replied March 22, 2021

Thanks for sharing your review with us. Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at Secomapp is always ready to give you a hand while needed. Cheers!

April 17, 2023

We are very satisfied with the functions of the UpPromote App. The usability of the app is high and the customer service is super friendly and fulfilled a special customization request for us without any problems. We can really recommend it!

Keego
Austria
Almost 3 years using the app
Secomapp replied April 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 9, 2020

Best app for affiliate marketing. I love so much how it works. I suggest to everyone who want to improve their business . Also if you have a problem they have a fast and gentle customer service that help me a lot. 5 stars is the minimum.

Abxolute Nutrition
Italy
Almost 3 years using the app
Secomapp replied December 9, 2020

Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Customer satisfaction is our number one priority and we are trying our best to bring values.
Please feel free to reach us at support@secomapp in case you need a hand.

December 16, 2020

Great Shopify app! Very easy to setup and comes with bunch of options, few clicks and you are up and running.

aguacanada
Canada
Almost 3 years using the app
Secomapp replied December 17, 2020

Thanks for sharing your review with us, it made our day! Your review motivates us to work harder to improve the app better day-by-day. And don’t forget that my team at Secomapp is ready to give you a hand anytime you are in need.
Take care!

June 9, 2022

Wonderful customer service! I wasn't sure how to navigate some of the automated emails and June was extremely helpful and knowledgeable. Thank you, June!

Paavani Ayurveda
United States
Almost 3 years using the app
Secomapp replied June 13, 2022

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

August 26, 2019

Excellent App!! Easy to use and very helpful!! All the features are good and it's fully customizable!

My Best Paw
France
Almost 3 years using the app
Edited January 2, 2024

I have been using this app for two years and I have always had excellent assistance in the new and complex activations with complicated settings but I have always managed to solve because creating new settings is very simple. An excellent app with excessive 5 -star solving. Today I have to say thanks to Carina for suggesting new methods and for providing me with very fast and always precise assistance. Thanks Carina!

Non Posso, Ho Danza.
Italy
Almost 3 years using the app
Secomapp replied February 23, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.