Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

August 31, 2022

Easy to use, easy to set up but i feel like there are not much activity on the platform yet. got 4 affiliates in 1 week and they seem to be bots/fake

Growsmartkid
France
5 months using the app
Secomapp replied August 31, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. We would love to hear you out and have a chance providing you some solutions on how to get more affiliate. Please feel free to reach us via the in-app chat channel or at support@secomapp.com anytime.
Cheers!

Edited August 15, 2022

Just started using and so far has been pretty easy withe set-up. Now just ready for the building process to promote promote. I enjoyed the simple step by step they give you to set-up. fairly simple to use, worked great.

SOLID LOYALTY
United States
5 months using the app
Secomapp replied August 15, 2022

Hello there. This is Stark from the UpPromote support team. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

December 20, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

very-popular-jewelry.com
Israel
5 months using the app
Secomapp replied December 29, 2019

Thanks for your review, we appreciate it and will definitely work harder to improve the app better and better. If you need any support, just drop us your request to email support@secomapp.com.

We recommend you list your offer on our Marketplace listing as well as use Convert customers to affiliates feature to grow your affiliate list at first.

August 30, 2020

App is working, but hard time to find affiliates, it will be great if you give more ideas where to find them

Global Seafoods North America
United States
4 months using the app
October 24, 2020

I just began using the app I need some time to work with ut to know if any improvements need to be done

Therapeutic Nape Massage
United States
4 months using the app
Secomapp replied October 26, 2020

Thanks for your review, my support is always here if you need any help. Feel free to reach us at support@secomapp in case you need a hand.

January 2, 2020

the app is great for us, while it could add more function could be better, like more detail stuff which will be more clear for our partner to check out their own payment, thank you.

Creality3D Store® Official Store for Creality 3D Printers and Accessories
China
4 months using the app
May 5, 2020

So far so good. The setup is fairly intuitive and the free plan has the tools you need in order to get setup for growth. I like how its an all in one tool so far, customization was actually impressive. Only complaint is the default grammar is so very bad, I spent most of my time reviewing any outbound marketing triggers.

Jillian Leigh
Canada
4 months using the app
Secomapp replied May 9, 2020

We appreciate your feedback, we are sorry that the language barrier has caused your unhappy experience when using the app. We've reached out to a native speaker to review all over the app to make sure the language issue will no longer negatively affect your experience within our system. If you need any support, feel free to contact us at support@secomapp.com

April 2, 2020

Amazing app, but need to be faster cause when I click on the link to go to the app page it takes time to load the full page, my website is fast!

PGSolution
United States
4 months using the app
February 22, 2022

App not yet used, but the setup is fairly intuitive, and when I was stuck, in retrospect, I realise I was distracted. However, the support is prompt, spot-on, and very knowledgeable. The only drawback is they keep asking for reviews, even prior to use.

Mosquito Screen
Kenya
4 months using the app
Secomapp replied February 22, 2022

Thanks for giving us your feedback. It's totally normal for starters to get distracted at first. That's why we're here to help you. My team is always available at support@secomapp.com and give you a hand while needed. Cheers!

April 6, 2021

So far so good, I'm having no problems with the app. They make it easy for noobies like me to join and make something good.

Aldora
United States
4 months using the app
Secomapp replied April 6, 2021

Hello there. This is Stark from Secomapp support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been facing. Please reach us at support@secomapp.com anytime.