UpPromote Affiliate Marketing
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Reviews (3,129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, ideal for managing affiliate programs. They appreciate its user-friendly interface, customizable commission structures, and efficient management of influencer tiers and coupon codes. The automated tracking feature is also highlighted. Customer support is consistently praised for being responsive and providing personalized assistance, enhancing the effectiveness of affiliate marketing programs.
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It has been mostly spam and coupon sites that signed up to be affiliates, not actual influencers or referrals. There is also not a way to see who we have and havent messaged to become an affiliate through the platform, which seems like it should be an easy fix.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We've just message you via the in-app chat channel. Please check that out. We hope to work with you to resolve the issue. Cheers!
This is the first time i've felt compelled to review. Firstly, I must say the set up is very easy. No complaints there.
However, once it was installed and set up I started inviting affiliates. The take up was pretty quick (4 in 10 minutes/ 12 in a few hours) Thats where the issue is. The affiliates couldn't quite figure out what to do then. and the info was lacking. I created an account and quickly found the dashboard isn't mobile friendly and because the overflow is hidden there is no way to see the full page by scrolling horizontally. 88% of people that use my website are mobile users. Furthermore, after spending hours adding images with desciptions, titles, and links for my affiliates to share it turns out that the app simply shares the image-link and the image. I can't give this app 1 star because quite simply it does work ( to a certain extent) as long as your affiliates use a desktop. Which, unfortunately, these days they don't. The feedback I received was, they simply wanted to log in and share posts/product to their social media accounts from their mobile, to try and earn some extra money. Such a simple feature is missing.
After that I contacted support. When they finally replied, they was very polite but I had to remove the left over code myself after uninstalling the app.
We really appreciate your feedback. First of all, we are happy to hear that you find the app easy-to-use, regarding the issue with Mobile responsiveness, my team totally understands your concern. We are aware of the issue and working our best on improving the user experience on mobile devices. Regarding the second issue with Marketing tools for affiliates, the sharing feature is just one of the options, the affiliates can also download/get embedded code of the media and use them on their own channels.
If you have any suggestions for us to make it more convenient, please reach us at support@secomapp.com, we will always listen.
The App is awesomely easy to install. Price is not affordable if you do not know if the campaign ll have success.
Downloaded this app to try the free version, only to find out the method to pay my affiliates "Store credit" is only avail on the paid versions. this seems like a feat you would allow for the free version (as everyother payment options is avail)... app looked promising, but now i can't try it out and eventually upgrade my package...
This is Stark from Secomapp support. Thank you for the feedback. For clarification, I want to let you know that even with Free plan, you can use any method to send commission to affiliates from outside of the app and mark the payment as paid in the app. That's the method used by most merchants. Please feel free to reach us at support@secomapp.com . We're happy to provide any help you may need.
Cheers!
Very well-structured app. Some of the most important features are not included in the Growth plan.
I’m using this app to help me promote more sale. I can’t say it works or not because I am still setting up and was promoted to leave a review. I will update my review after a few days observation and testing.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
We're new to affiliate marketing and choose this app. Starting with the free plan. It is very easy to use (for us and also our affiliates). The support is also really helpful and fast.
We have only a problem with the subscription price. We think it is too expensive and between the subscriptions there are not a lot of more features you will get. The next thing is you can't choose specific items for specific affiliates. This is in our eyes a big minus. It would be great to choose some affiliates only for baby stuff, the others for an specific artist or our merchandise.
Maybe we are wrong and so we apologize and maybe in the future we will rework on our review here.
Hi there. This is Stark from UpPromote support. Thank you for sharing your true thoughts. We have tailored the pricing plan for different sizes of business, and we do understand that it may not be perfect for everyone. However, we'd love to hear more about the features you're interested in. Maybe we can help :)
On the other hand, you can totally connect specific products (or even collection) to an affiliate of yours. Simply go to Management > Affiliates > Connect product.
Please feel free to reach us via the in-app support chat anytime.
Cheers!
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Thanks for your review, we appreciate it and will definitely work harder to improve the app better and better. If you need any support, just drop us your request to email support@secomapp.com.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!