AfterSell Post Purchase Upsell
Reviews (764)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy-to-use interface, effective post-purchase upsell features, and potential for significant revenue increases. The AI recommended products feature is particularly praised for boosting average order value. The app allows customization of the checkout process, including trust badges and testimonials. Support is commended for its prompt, personalized assistance and proactive approach in campaign optimization. The app's transparent billing is also appreciated.
Refine
-
By rating
I first contacted Lilian about our aftersell options. She was brilliant at explaining this to us, even created a bespoke how-to video for us. 5 Stars, thank you very much :)
I'm thrilled to be using AfterSell to boost our store's average order value The setup process was incredibly smooth - even for someone who isn't super tech-savvy. Their user interface is intuitive and easy to navigate, making it a breeze to create and launch checkout upsells.
But what truly impressed me was AfterSell's support team. They weren't just there to answer questions; they went above and beyond to help us optimize our campaigns. We received personalized recommendations, including instructional videos tailored to our store's needs. This proactive approach gave me the confidence that we're using AfterSell to its full potential.
Very good application that I highly recommend. I made profits very quickly after installing it. Customer service is very responsive and professional. Thanks a lot
I am not only very happy with the AfterSell App for my Shopify store but also very impressed with the excellent support I received from Patti on a number of occasions in customer support. The bottom line, I highly recommend this app.
I have been searching for a user friendly and relatively affordable app for post purchase upsell and this doesn't disappoint! I love how easy it was to set up (there is an instruction video to follow and it worked well with my theme).
Then its super easy to set different post purchase funnels AND have a/b testing done as well.
Now there are other apps that do more but they also cost more and this one has been amazing so far for post purchase. I wrote to customer service after an order was on hold and they responded promptly that its on hold for 1 hr if the customer did not decline the offer. Worked perfectly after 1hr the hold went away and the orders do proceed normally. I usually don't write much reviews but really like this app. When in doubt write to them and they will answer promptly unlike other services.
Since I was really positively surprised by the customer service, I converted my one star rating into a five star rating. The customer service is really extremely helpful, nice and courteous, which I really appreciate. I can really only recommend the app
It's good for what it is. It only works optimally in countries like the US though, not Klarna countries, so 1-star off. It makes me more money than if I didn't have it so no *major* complaints.
The interface is somewhat dated, and here in Sweden, customers have to input their payment info again because it's not compatible with Klarna. Again, not something unique to this upsell app, but every one.
I wish all shopify apps were as good as this one! I originally gave them a not-so-good review because of a "bug", but the CEO of the company reached out to me personally and assisted me with the issue, offering me a huge discount for the inconvenience. Turns out it was not a bug, but the setting issue. Can't beat this kind of customer service. Other than that, the quality of this app is also the best. I tried the other two. One lacks the features i wanted, the other one confused the hell out of me because of the complicated settings. This one is perfect, with everything you need to build a strong sales funnel and super easy to set up. I'm glad I didn't give up on them, it was the right choice.
We have had an awesome experience with aftersell. Our contact there which was Cameron R. has been more than excellent to work with and quickly answered all our questions and concerns, which was refreshing as past experiences with other companies have been less than stellar; however from the first contact to getting everything set up has been nothing but perfect with this company
excellent app with also amazing customer service, i also use their upcart app and i've never had a problem. Truly recommend both!