AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (940)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values with customizable upsell offers that are easy to integrate. They appreciate the user-friendly interface, straightforward setup, and features like A/B testing and automated follow-up emails. The support team is praised for being responsive and offering effective optimization suggestions. This tool is valued for enhancing e-commerce operations and increasing sales with minimal effort.

March 15, 2024

I have been searching for a user friendly and relatively affordable app for post purchase upsell and this doesn't disappoint! I love how easy it was to set up (there is an instruction video to follow and it worked well with my theme).
Then its super easy to set different post purchase funnels AND have a/b testing done as well.
Now there are other apps that do more but they also cost more and this one has been amazing so far for post purchase. I wrote to customer service after an order was on hold and they responded promptly that its on hold for 1 hr if the customer did not decline the offer. Worked perfectly after 1hr the hold went away and the orders do proceed normally. I usually don't write much reviews but really like this app. When in doubt write to them and they will answer promptly unlike other services.

Lancolia
United States
26 days using the app
January 27, 2024

Awesome app with a customer service team that really cares! We experienced a few technical glitches which is always expected but there was always a friendly helping hand available when needed. We just finished our first month using only one campaign and generated an extra $5400! Highly recommended.

TrumpTrendz
United States
2 months using the app
February 20, 2024

Mark was a great help. Some of the other VAs from Aftersell were not helpful at all. Mark was able to do some deep searching and find and fix my issue.

Solace Beauty
United States
8 months using the app
May 7, 2024

Some of the best support out there!! Thanks especially to Lillian!

SYLUS
Canada
About 2 months using the app
August 9, 2024

Perfect!

Bello Lux
Netherlands
About 3 hours using the app
June 13, 2024

Great app, great customer service!

Signoly
Sweden
2 months using the app
October 24, 2024

W

Notte-Rep
Latvia
2 days using the app
March 15, 2024

They have great customer service and I love their post-offer features. Lillian was very helpful and the video explanation she provided clarified how the system works. It's a great app so far.

Master Pokeball
United States
4 months using the app
Edited April 11, 2024

Since I was really positively surprised by the customer service, I converted my one star rating into a five star rating. The customer service is really extremely helpful, nice and courteous, which I really appreciate. I can really only recommend the app

miluna
Austria
About 1 month using the app
Edited March 30, 2024

I wish all shopify apps were as good as this one! I originally gave them a not-so-good review because of a "bug", but the CEO of the company reached out to me personally and assisted me with the issue, offering me a huge discount for the inconvenience. Turns out it was not a bug, but the setting issue. Can't beat this kind of customer service. Other than that, the quality of this app is also the best. I tried the other two. One lacks the features i wanted, the other one confused the hell out of me because of the complicated settings. This one is perfect, with everything you need to build a strong sales funnel and super easy to set up. I'm glad I didn't give up on them, it was the right choice.

Honey Purple
United States
6 days using the app