AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (914)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through customizable upsell offers and a user-friendly interface. Features like A/B testing and automated follow-up emails enhance the shopping experience and customer satisfaction. The app integrates seamlessly with existing platforms and is noted for reliable operation. Customer support, including staff members like Patti, Lillian, and John, is frequently praised for responsiveness and helpfulness.

April 27, 2021

Très facile d'utilisation, manque rien, impeccable, ça augmente vraiment beaucoup votre panier moyen

VOTRE SENS
France
About 21 hours using the app
AfterSell by Rokt replied May 3, 2021

Thank you for the kind review 🙏! It is highly appreciated.

- AfterSell Support

June 15, 2021

GREAT APP + CUSTOMER SERVICE IS ON POINT !! LOOKING FORWARD TO THE RESULTS OF USING IT WILL UPDATE IN 30 DAYS WITH HOW MUCH THIS APP MADE US!!!

HustlingSpirit
United States
About 21 hours using the app
AfterSell by Rokt replied June 15, 2021

Thank you so much for the epic review 😃! We're so happy to hear the positive feedback.

- AfterSell Support

August 3, 2020

it was easy to use. look good and everyone should have this on there website. just a real easy app to use. Better than so many out there, real time reviews.

Happy Snappy Gifts
United Kingdom
About 21 hours using the app
AfterSell by Rokt replied August 3, 2020

Thank you for the positive feedback! It is very much appreciated 🙏.

- AfterSell Support

Edited October 16, 2021

Watched the training video provided to help me set up my first upsell / downsell funnel. Now that ive done it, it's super easy. Can't wait to see what it does for sales. highly recommend this product.

Bamboo Eyes
Australia
About 18 hours using the app
February 25, 2021

This app is the worst, most buggy app I have ever used on Shopify. 3 bugs already we've had to go back and forth with support on

LuxeLift by MangoLift
United States
15 days using the app
AfterSell by Rokt replied January 28, 2023

Hi there,
I am sorry to hear that you've had such a negative experience with our app. As a merchant myself in the past, I understand where your frustrations are coming from. Since your review from 2 years ago, we have gone ahead and made significant improvements. This includes a full app rebuild from the ground up, three new version releases, and 100s of new features. We have also scaled up our engineering and customer support team so we can help you faster. I would love to invite you to give the new AfterSell a try and to turn your negative experience into a positive one.
Best,
Armon
Co-Founder @ AfterSell

September 18, 2021

Just got the app so not much to say about performance yet but the service is the best I've received from any app so far. Actually put me in touch with a guy who gave me detailed feedback on how to improve my upsell page for more conversions and implemented the changes for me! Legendary stuff. Now let's see if it works. (Suggestion: would be nice to have the option to sell more than one product on the upsell page. Say if you could pick a collection and the algorithm could show products that are converting the most as the upsell selection)

Enagancio
United Kingdom
13 days using the app
July 8, 2022

There is no way to cancel your subscription. If there is, they have not made it easy to locate. Beware of this ahead of time because it can cost you $799

Mischa Lottie
United States
10 days using the app
AfterSell by Rokt replied July 12, 2022

Hi there, thanks for taking the time to share your thoughts. I wanted to clarify our pricing, I believe there may be a misunderstanding here!

To clarify, the app has a 30 day free trial and only has a charge for stores who have over 50 orders a month. Stores have to accept a usage charge of up to $799 but we will NEVER charge that amount unless you have over ~25000+ orders a month. The app is free for the vast majority of stores and scales up as orders increase ($9.99, $14.99, etc).

A full pricing list is provided here:
https://aftersell.com/pricing

We also offer a fully free 30 day trial, and 5x ROI positive guarantee. That means if you do not get at least a 5x return on the app, reach out and we will refund all costs. Most merchants see over a 2000% ROI!

To cancel the subscription, the app should be uninstalled (no additional steps needed). Once it is uninstalled, the subscription is fully cancelled. Based on your feedback, we have introduced more support docs to clarify this!

As both a Shopify Store Owner in the past and Partner myself, I totally understand your concern on pricing. That is why we have done our best to make our pricing as accessible as possible — for merchants of all sizes — from startups to enterprises.

I want to do anything in my power to work with you to turn this negative experience into a positive one. Looking forward to hearing from you and implementing any additional feedback you may have!

Best,

Armon
Co-Founder @ AfterSell

May 28, 2021

I love this app! Very easy to install and very easy to create widgets for your thank you page (shown after customer purchases).

Athlentral
United States
About 8 hours using the app
AfterSell by Rokt replied May 28, 2021

Thank you so much for the review 🙌! We are so happy to hear the positive feedback.

- AfterSell Support

April 1, 2021

I really like this app and their customer support is great!I had asked one of their experts to review my store and they answered really quickly.

Womana Fit
Italy
9 days using the app
November 8, 2022

Great support and communication from Pierre. Even went to the extent to provide a Loom support video! Cannot fault the service whatsoever.

Drunk Desires
United Kingdom
About 6 hours using the app