AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (914)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through customizable upsell offers and a user-friendly interface. Features like A/B testing and automated follow-up emails enhance the shopping experience and customer satisfaction. The app integrates seamlessly with existing platforms and is noted for reliable operation. Customer support, including staff members like Patti, Lillian, and John, is frequently praised for responsiveness and helpfulness.

November 15, 2022

Very much appreciated the easy onboarding experience -- it was a breeze. App is super easy to use, with video guide embedded in the setup flow. Customization and element styling is simple and straightforward. We've already seen a few upsells come through -- wonderful experience so far!

Finn
United States
About 5 hours using the app
December 6, 2022

Fantastic product, quick professional customer support and smooth experience overall. The best post purchase app I've encountered.

3Dpalapelit.com
Finland
About 4 hours using the app
November 19, 2022

Orders through aftersell keep getting declined but processed. So orders are still being fulfilled, but no payment. A nightmare.

By Khila
United States
4 days using the app
AfterSell by Rokt replied November 20, 2022

Hi there, I am terribly sorry this happened! This issue looks to be caused by a bug between Shopify and another app you're using. We do have a solution for this though to deal with this limitation. I have reached out directly to your email and I am looking forward to your response. Our team is on it, lets find a solution!

June 27, 2023

I couldn't seem to view the AfterSell Funnel after making a purchase even after watching a tutorial on why it may not be showing up. So I got on the chat and within 30 seconds, someone responded and was able to help me figure out why I couldn't view it.

Now I know it's working and can't wait to start making sales after my customer's purchase is completed! Thank you!

Blessed Be Boutique
United States
About 3 hours using the app
AfterSell by Rokt replied August 3, 2023

Hey thanks a ton for the amazing review!
Glad we were able to figure out why you weren't seeing the upsell, and that we got it fixed up for you real quick too!

Hope to see your sales continue to increase, and I hope you have an amazing time with the app!

Let us know in the chats if you ever need anything else!

June 1, 2022

Can't speak to the performance yet (will be back to do so) but if its anything like the customer service and seamless integration, it will be exceptional. These guys go above and beyond from the first point of interaction. Looking forward to working with this product!

ReNu Hygienics
Canada
About 3 hours using the app
August 18, 2020

Superb experience with the app and the team both. Seriously I didn't expected that a company will let me know about other product and solution. More than a product they believe in help and building other's brand.

Easy Cool Breeze AC
India
About 2 hours using the app
AfterSell by Rokt replied August 19, 2020

We are always happy to help, merchant success is always our number one priority 😊. Thank you for the kind review, it is highly appreciated 🙏.

- AfterSell Support

July 6, 2022

I just recently add this app to my shop to help with conversions and before i even got a chance to run into issues, I was offered help with the entire process! Such great and immediate support!

mylittlepioneer
United States
About 2 hours using the app
November 24, 2022

Excellent app, super helpful staff to make everything smoother too! Will continue using to see if it makes any difference, fingers crossed it does. Love the customisable funnels

Shabby Bear Cottage
United Kingdom
About 2 hours using the app
April 12, 2023

We have just enabled it on our store and yet to see the results. Patti was a great help with tips and advice on how to set up the first funnels.

Zoomlite
Australia
About 2 hours using the app
AfterSell by Rokt replied April 12, 2023

Happy to hear Patti was doing such a great job at helping you out!

Can't wait to see your AOV skyrocket in the near future! 🚀

Thanks so much for using AfterSell!

October 17, 2021

Great support. Heard back and was able to get set up by Dhruv on their team within minutes of reaching out on a Sunday. The UI/UX of the app is amazing as well!

Uproot Clean
United States
About 1 hour using the app