Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 30, 2022

I have several of their products and they work great, have awesome features, and their support team is quick and helpful!

Brush and Bristle Studio
United States
About 2 years using the app
March 14, 2017

This is a great app! Super easy to install & always provides up to date tracking information :)

My Fashion Obsession
United States
About 2 years using the app
Edited September 9, 2018

Thanks a lot, everything is still working great!! Check it out in action here!!:
https://www.exoticknifescales.com

Rundle Woodworks
United States
About 2 years using the app
April 15, 2017

Aftership are a fantastic service for anybody to have! I feel confident knowing that my customers have a reliable way of knowing where their order currently is at. Aftership makes this very easy.

Nadoork
Australia
About 2 years using the app
January 20, 2014

So far this app has been great. We process and print our shipping using ShippingEasy, but they do not yet have any way to quickly view tracking and delivery status. This has been great in helping us identify orders (especially international) that seem to be stuck somewhere or having issues. Definitely allows us to provide better customer service. We haven't yet tried the email and SMS features (haven't had demand for it yet) but it is great knowing it is there.

SoulMakes
United States
About 2 years using the app
May 13, 2016

Fantastic service, and a very useful app to keep customers (and store owners) informed of delivery progress. Definitely recommend that all stores offer the service, especially for what little they charge!

Online Bathroomware
Australia
About 2 years using the app
September 30, 2021

wow thats an amazing good and helpful app with so good and special customer service 100% recommended for every e-commerce store

grillsNmore.com
United States
About 2 years using the app
October 22, 2021

I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...

My Boutique Vibes
United States
About 2 years using the app
February 24, 2022

Convenient and effective. Nice that your orders get imported into the system automatically. And the free plan is good

LEOPARD STRASS
Portugal
About 2 years using the app
August 26, 2021

Awesome App and support. I reached out for an extension of my trial and it was instantly approved. As a new business, this helps tremendously.

Diva Ink Cosmetics
United States
About 2 years using the app