Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

November 23, 2021

This app is so effective, with tracking orders and allowing your customers to have a software that keeps them updated.

The Lecal
United States
Almost 2 years using the app
February 8, 2017

Had lots of feedback from our customers saying how impressed they are with the communication of delivery. Really easy to use and set up.

Mattress Guru
United Kingdom
Almost 2 years using the app
September 29, 2014

This app not only works great and looks good, but using the embedded track button I am able to keep customers coming back to my store (instead of dispatcher's site) to check their order status, thus making retention easier.

Kybun
United States
Almost 2 years using the app
January 12, 2022

Very easy to use. Love the free option for under 50 shipments a month. I didn't even realize that when I first downloaded. Great customer service too.

Shop Libby
United States
Almost 2 years using the app
December 11, 2013

Great app, helps me keep track of all my orders sent out and it looks great too!

Art and Frames
Australia
Almost 2 years using the app
May 6, 2021

We've been using AfterShip for a couple of months, and it's a great piece of software, with advanced functionality, simple to use, and fairly priced. The friendly and efficient support is a live-chat away.

baiiad
Canada
Almost 2 years using the app
February 22, 2017

Haven't really put it into use.. but it does seem great..

Mikoye
Malaysia
Almost 2 years using the app
January 19, 2017

___________________________________________________________<3

Freeqshop
Norway
Almost 2 years using the app
October 28, 2022

Best product for handling tracking we could find hands down. We've tried several different ones and nothng else can compare, integrates well with Gorgias and we get a complete solution.

Legacy Toys
United States
Almost 2 years using the app
June 11, 2017

Best tracking app, I would definitely recommend it!

Captgoat
France
Almost 2 years using the app