Reviews (4,740)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.
Refine
-
By rating
Great app, easy to use and set up and give my customers the info they are looking for before they even ask. Keep up the good work.
Amazing app! Helps my customers to keep track of their orders! :)
Awesome app. I ship over 95% of my orders internationally, and international shipping takes time. Aftership helps me stay in touch with my customers during the shipping. It also provides a platform where customers can easily track their package in English - especially helpful because my local shipping provider only offers a local language tracking page. That alone is worth the money.
It will send emails or even SMS to customers letting them know when their package is out for delivery or when there has been a failed delivery attempt. I can even customise these emails to let my customers know what they can do when there has been a failed delivery attempt.
I also chose to let Aftership email me when a package has been delivered. This is awesome because I can then follow up with clients to ask how they like their product. I'm actually trying to turn this into a post-purchase automation.
Aseem Nawaz was very helpful and fixed our tracking URL for us quickly and efficiently! Thank you so much team!
Ankush helped me today to fix an issue I had with my app. He was so quick to get the work done. He got straight to the point and got it done. Thank you.
Toller Support, gutes Desing und überschaubar. Kann ich also nur Empfehlen. Gut gefällt mir auch, das der Support einem sofort antwortet und die besten Lösungen anbietet.
Great app!! 5-Star service!! Highly recommend! Thanks for your prompt reply all the time, ANDREW!! Awesome!!
Love it. Easy to install and easy to use.
Hi,
i'm pretty impressed with Aftership. It provides myself and especially customer a fast and easy way to track their purchases from my website. It has cut down on customer service questions of where is my product. Love the fact that it is my website vs taking the customer out to a complete different website. Keeps them in my eco-system.
Thanks
Support has been super helpful! Easy to navigate and easy to use. Getting everything setup was a breeze. Customer have an easy time using this.