Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 30, 2017

I just recently installed the aftership app on my store and I am quite happy with it. There was a slight compatibility problem at first with the theme I was using, but the staff at aftership was very fast and helpful in providing me with the support I needed to get it up and running properly on my store.

Freedomroad 1
United States
Almost 2 years using the app
Edited February 15, 2022

Update: I have encountered a few issues after changing my website domain. Ankush from Support was very supportive and helped me out for an hour till my problem was solved. Deeply appreciate the patience and assistance rendered. Himanshu from the Support was very patient and answered my queries thoroughly with explanations and pictures. I would recommend for their service! The Aftership interface was also very intuitive and easily navigable!

TMS Car Mats
Singapore
Almost 2 years using the app
June 1, 2021

Great support, amazing features. It works well and helps out in reducing customer complaints and customer support inquiries.

Finn
United Kingdom
Almost 2 years using the app
November 22, 2023

Very helpful support!

Montide
United States
Over 1 year using the app
July 29, 2014

Awesome app! Helps me track my shipments and update me on statuses! Lets me not have to log in to the postal service account!

Chic & Shine
United States
Almost 2 years using the app
March 22, 2022

Customer Service is excellent. Most importantly, very responsive in a timely manner. Thank you aftership

Roser Flames
United States
Almost 2 years using the app
June 29, 2017

Streamline and very user friendly! I couldn't ask for a more simple and straightforward app to track shipping and get delivery updates. Highly recommend.

Laura Sonia
Germany
Almost 2 years using the app
August 29, 2015

Great APP, Keep the good work!

Annah Hariri
United States
Almost 2 years using the app
January 20, 2015

It's a worthwhile app, especially considering it's free.

Time to Dress Up
United Kingdom
Almost 2 years using the app
December 13, 2021

Helped me very quickly and understood all my needs. The person helping me was friendly and I recommend using this app.

Galaxy Vibez Co
Canada
Almost 2 years using the app