Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 12, 2021

I have been using AfterShip for nearly 2 years now, I'm really happy with the updates and progressions ESPECIALLY the recent updates and making the dynamic Tracking Pages which are fluid for us to make edits and customizations to what we want. Superb!! I really recommend this to everyone, Ouh yes your customers can now recieve automated emails with tracking number inside. Crazy! Don't worry about their support, super prompt reply! Love it, 5 stars all around!

Hellopenguins
Singapore
Almost 2 years using the app
December 15, 2013

amazing and easy to start app! great job!

4Life Transfer Factor Health
United States
Almost 2 years using the app
May 18, 2021

If you wish for your business to have that extra level of professionalism this is the App for you. Excellent customer service, quick to help, and always polite.

BlossomPop!
Australia
Almost 2 years using the app
November 21, 2022

The staff at AfterShip has been great at assisting me in answering questions and getting things set up. The feedback from our customers are also very appreciative of the step by step contact of the shipping process. I would definitely recommend to anyone looking for a good customer tracking application. Thank you!

Premier
United States
Almost 2 years using the app
April 4, 2014

Looks good, heard great things.

OZ Health Shop
United States
Almost 2 years using the app
April 26, 2023

I have been using the free version of the app for a while and have been happy with it. Customer service with chat is very efficient.

Electric Ride Co.
United States
Almost 2 years using the app
June 27, 2014

Awesome app! Recommend to others.

Hunter Safety Lab NZ
New Zealand
Almost 2 years using the app
July 4, 2021

Customer service is very helpful and fast with responding to concerns and questions. The product is also great!!

Florals & Stripes Boutique
United States
Almost 2 years using the app
April 8, 2022

Great products and even better customer support. Our customers are always kept up to date with their deliveries.

Sealers Online
Australia
Almost 2 years using the app
April 14, 2021

Great experience, good job Great experience, good jobGreat experience, good jobGreat experience, good job

IN-STUFF
China
Almost 2 years using the app