Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 31, 2014

Very happy with this app, and my customers love it too. Give that reassurance that comes from knowing someone's looking out for you and making sure your trackable order is getting to where it needs to go, and in a timely manner.
Great app!

Stitch 56
Australia
Almost 2 years using the app
September 30, 2022

Very quick and helpful service, gave me what I needed in a timely manner without dragging things on.

Dynasty Collect
United States
Almost 2 years using the app
May 28, 2021

Responsive and pleasant customer service, the app is great and meets tracking needs perfectly! I recommend it!

Le Steameur
France
Almost 2 years using the app
October 14, 2015

I use this app and plan to use it on shopify. I love it - it provides so much information for me.

Lil And Lo
United States
Almost 2 years using the app
April 2, 2021

I've used AfterShip with my previous two online stores and it just keeps getting better. Great job Andrew and the rest of the team!

Taimi - Regenerative Well-being
United States
Almost 2 years using the app
May 24, 2022

Sehr zufrieden seit Jahren und helfen immer bei Fragen sofort und kompetent! Sehr weiterzuempfehlen.

Minikauf.ch
Switzerland
Almost 2 years using the app
December 7, 2022

Supoer nice customer service, helpful. And this app works good for tracking informations for customers

Kclot
United States
Almost 2 years using the app
September 13, 2013

Easy to use, and sends automated emails to clients which is ideal

Dynamics Golf Trophies
United Kingdom
Almost 2 years using the app
February 28, 2017

What an amazing program. It has helped me to track all my orders and keep up with my customers. I can't imagine using anything else!

Hyburst
United States
Almost 2 years using the app
June 23, 2022

Very good app even on the free plan and awesome support! My customers are now always informed about the status of their orders!

nineone.
Portugal
Almost 2 years using the app