Reviews (4,773)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 6, 2024

Ritika Maheshwari is fully supported person , thanks for your help

Dailydog
Egypt
4 months using the app
July 7, 2024

I specifically want to thank to Ritika from support for all the help

ETHNIK LIVING
United States
9 days using the app
July 2, 2024

I just installed the app today so I don't know how it performs yet. However, the customer support was excellent. I will contact them if I have any problems in the future.

Japarcana Towel
Japan
About 6 hours using the app
July 17, 2024

Nitin is great to help me solve the auto mapping issue

Test - FINESSE
United States
14 days using the app
June 1, 2024

Totally Recommend the app. High value service and excellent customer service by this platform. True value to money :)

Woof n Whiskers
United Kingdom
3 months using the app
July 31, 2024

nice

TheOracul.com Store
United States
About 1 month using the app
November 14, 2024

Garbage customer service

Vexlly
Canada
15 days using the app
AfterShip replied November 16, 2024

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're trying to connect you over email so that we can help you with the AfterShip Tracking page widget to make your experience better. You are our valued user, and we are committed to providing the best support at all times.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

July 2, 2024

so good so far!

Etila Swimwear
United States
Over 1 year using the app
July 8, 2024

Excellent app and support!+++++

Drinkbolaget
Sweden
5 months using the app
July 3, 2024

The Service was very good , all my questions are awnsered

STOCKPROD
Austria
28 days using the app