Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 14, 2024

Provided instant access to instructions that I needed help with, I am very satisfied. Great customer service. 10out of 10 .

Triune Harmony Connection
United States
12 days using the app
June 5, 2024

Thank you very much for you help. Perfect customer services

Call of Serenity
United States
3 months using the app
June 3, 2024

If you're looking for an app with great customer service, look no further than AfterShip. Their team is incredibly responsive and helpful, providing top-notch assistance whenever needed. It's rare to find an app that values their customers as much as this one does.

GiftDEN
United States
29 days using the app
May 17, 2024

super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!

Velodrom CC
Spain
Over 1 year using the app
July 7, 2024

Very good assistance from Aseem in customer service

Refined Urban
United States
9 days using the app
May 9, 2024

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Snazzy Jahzzie LLC
United States
Almost 6 years using the app
September 15, 2024

It is very useful app

Pet Buddy Boutique
United States
About 1 hour using the app
June 20, 2024

Great app and customer service.

The Who Dat Store
United States
About 2 years using the app
May 8, 2024

great assistance from Saransh Kesarwani, app still not working for me will update when it does. but service is amazing.

XDeGods
Australia
5 months using the app
June 23, 2024

Nice tool I've used for years.

The Cadence Company
United States
About 3 years using the app
AfterShip replied June 24, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip