Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

January 15, 2024

simple. effective. free

Mavian Lifestyle
United States
2 months using the app
January 8, 2024

I am having a great and easy time navigating the useful tools on this website.

Dreaming Jaxana
United States
10 days using the app
December 19, 2023

Great work from Priti Just had an extra 7 days for my free trial, many thanks AfterShip...

Xpress Connect
United Kingdom
4 months using the app
February 11, 2024

Amazing service and quick customer support.

Boutik
Canada
7 days using the app
February 29, 2024

great app

Lifestacks
United States
Over 1 year using the app
January 13, 2024

Absolutely useless customer service from Ankit. They take no responsibility for their partners that plugin to their software. It's ridiculous. Awful, awful customer service and the software is pretty awful too. Can't believe it's so expensive.

WallPanels.com.au
Australia
4 months using the app
AfterShip & Automizely replied January 14, 2024

Thanks for your valuable feedback.

We understand that you are not satisfied with the support you have got which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip

April 5, 2024

Nitin helped me alot.

BlissfulHabitat
United States
12 days using the app
Edited March 24, 2024

Great and quick service. thx Rajat

Smyckeland
Norway
7 days using the app
April 8, 2024

Great support! Answered my questions promptly

Timeless Adorns Jewelry
United States
14 days using the app
April 16, 2024

TOLLER SUPPORT!!!!!!!

Bestload
Germany
7 months using the app