AfterShip Order Tracking , 3,774 reviews

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
December 16, 2022

amazing app you can manage your shipments and they have a great customer service....thanks a lot for always help

KITCHENNOLOGY
United States
Time spent using app: 4 months
Edited December 16, 2022

tive boas indicações.
estou surpreso.
instalei o app para uso na minha loja shopfy,
o app promete muito.

GRIFI DO POVO
Brazil
Time spent using app: About 1 month
December 16, 2022

Good service and support. I have some problem and they solve it for me. Not exactly what i expect about the issue but all is ok now

Giftago
Vietnam
Time spent using app: 3 days
December 12, 2022

AMAZING ASSISTANT 5 STARS
AMAZING ASSISTANT 5 STARS
AMAZING ASSISTANT 5 STARS
AMAZING ASSISTANT 5 STARS

PortaMist 3.0
Canada
Time spent using app: About 1 hour
December 10, 2022

This app is stealing our customers. You can never remove the "download aftership app" from emails that are sent to our customers. Fair? No!
AI is just a bluff it actually has no AI predictor for ETA as they promise so not worth even paying.

Cozy Nursery
United States
Time spent using app: About 3 years
Automizely & AfterShip replied December 10, 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Could you kindly provide more information on the data that was stolen that you referred to? AfterShip does not save customer data, we get the information from the associated eCommerce platform, which was deleted after 120 days. However, we would be pleased to talk to you more about AI prediction or further issues over a brief meeting.

Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.

Regards,
Team AfterShip

December 9, 2022

Muy buena atencion. Me respondieron a la brevedad de mi consulta. Muy recomendable la app para rastrear los envios.

gopelz
United States
Time spent using app: 4 months
December 8, 2022

Le service est top et le conseiller est très professionnel . Je recommande sans hesiter . Merci encore

HALVEY PARIS
France
Time spent using app: 5 days
December 7, 2022

Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know.
We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated Javascript from our theme files.
Total nightmare and no sense from support after 6 conacts

Epic Fly Rods
New Zealand
Time spent using app: Over 7 years
Automizely & AfterShip replied December 7, 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I do understand that you faced an issue while deleting the AfterShip account and it seems that the account was already closed. We would be happy to discuss this further with you over a quick meeting if you have any further issues. Please don’t hesitate to contact us directly at support@aftership.com for any queries.

Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.

Regards,
Team AfterShip

December 7, 2022

Fantastic efficient service. Was able to help me integrate my website with Aftership quickly.
Very helpful live chat support.

Iberica - Pretty things from Portugal
Australia
Time spent using app: About 1 hour
December 7, 2022

Supoer nice customer service, helpful. And this app works good for tracking informations for customers

Kclot
United States
Time spent using app: Almost 2 years