Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

March 1, 2024

AfterShip Tracking offers outstanding customer service. They helped me rectify a critical error on my e-commerce site without any disruption to the shipping or delivery process. I am highly impressed with their dedication and commitment, and I'll always recommend their app.

Arcadia Furnishing
United States
8 minutes using the app
December 19, 2023

AfterShip Tracking's live order tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. The team is always willing to assist me with any questions I have, and they make me feel heard and valued as a client. Thank you for such a positive experience!

Swagg
United States
2 days using the app
November 16, 2023

So far so good, they got rid of their branding as soon as I updated as "a gift", so that's pretty cool

Orientalrun
United States
12 months using the app
March 30, 2024

I'm starting to use it and I like it

Rynkas
Brazil
About 19 hours using the app
December 20, 2023

Great app that helps to automate shipment tracking for my customers which drastically cuts down on customer service inquiries.

TRIPLE DIGITS
United States
2 days using the app
March 18, 2024

good to use

GlamRose
Canada
10 days using the app
March 11, 2024

As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.

A&A OUTLET STORE
United States
2 minutes using the app
January 17, 2024

Great integration with Shopify tracking webpage!

Wave Dimension
United States
7 days using the app
November 17, 2023

Super helpful customer support. I only use the order tracking, but it works great. Priti was very helpful during my last support session!

Montana Casting Co.
United States
9 months using the app
February 29, 2024

Application intuitif et facile à installer.
Correspond à ce que je recherchais.
Je recommande.

Hayya Empire
France
2 days using the app