Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

June 4, 2024

I like the product. Currently using the Free version as we are under 50 shipments but looking to use full functionality soon.

Generation Eco Store
United States
10 days using the app
July 1, 2024

Took care of me in a prompt and timely manner. Excellent service.

Pink Lily
United States
12 months using the app
April 23, 2024

The customer service support provided by AfterShip has been top-notch. The team responds within a short span of time and is always eager to help solve any setbacks. Such great customer service has given me the confidence that I've made the right choice while choosing AfterShip as my tracking assistant app.

didadoo
Germany
About 24 hours using the app
June 21, 2024

Thank you for Saransh Kesarwani's assistance. Not using it too much yet, but it ranks and I will give it a try.

Hollyland
United States
5 days using the app
March 22, 2024

Nice support and good features

Kahhak Shop
India
7 months using the app
July 5, 2024

Answered my question and solved my problem quickly

My Store
United States
6 months using the app
April 4, 2024

Great Support from Saransh :)

The Florist Portugal - Florista Online 24/7
Portugal
Almost 7 years using the app
August 8, 2024

Ankit was very helpful at setting us up!

SilveringBeauty.com
Canada
About 2 months using the app
April 18, 2024

Saransh was very helpful for getting my issue resolved

The Shopper Studio
United Kingdom
About 2 months using the app
April 11, 2024

Great Service, and very quick support.

EJR Jewelry Emporium
United States
11 months using the app