Reviews (1,475)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting order tracking efficiency and customer satisfaction with features like real-time updates and seamless Shopify integration. The customizable interface and a free plan supporting up to 50 shipments monthly are especially beneficial for small businesses. Excellent customer support, noted for its responsiveness and helpfulness in issue resolution through methods like demo calls and screen sharing, is also highly praised.
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Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app
I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.
Have had no issues while using this app. They always respond and help immediately with any issue.
Amazing and very helpful tool. Make me and customers happy.
Great and Very Easy to setup. Thanks Dev's team for your hard work. The plan also available from free to paid plan.
O suporte é 5 estrelas, o problema foi resolvido rápidamente mesmo sendo de madrugada!
Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!
Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.
Great app, we have been using it for a long time.
Ritika was able to solve the problem quickly, thanks for her amazing work!
Very responsive. Even joined a video conference call to help out.