Reviews (4,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Great app that we have been using for a couple of years. I had a small issue today and the support was excellent! Thank you Priya.
Nitin was very helpful and patient - especially as I did not have a video or mic. He was able to take me through next steps and made me feel like its easy to get this kind of service on this APP
amazing. he solved my problem
This was my first time using Aftership, I had an issue as the status of the order was only Pending. The customer support I received from Rajat was great. He explained everything very clearly and guided me how to set up everything in my account correctly. Amazing customer service. Thank you!
Have had no issues while using this app. They always respond and help immediately with any issue.
great
Garvia was of great help to me after I was stuck in a process, she was kind and patient while guiding me thro, finally it was all resolved.
Really Appreciates the support of the tools and for sure, it is the greatest tracking tool on the shopify app store.
I use it on all my shop and can't do anything without. I particularly apreciate the notifications functions and the automatic binding with carriers
As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.
I have been using multiple apps, but the AfterShip Tracking app stands out in terms of customer service. Their team is very attentive to feedback, always available to answer users' questions, and frequently communicate product updates or changes.