Reviews (1,475)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting order tracking efficiency and customer satisfaction with features like real-time updates and seamless Shopify integration. The customizable interface and a free plan supporting up to 50 shipments monthly are especially beneficial for small businesses. Excellent customer support, noted for its responsiveness and helpfulness in issue resolution through methods like demo calls and screen sharing, is also highly praised.

July 4, 2021

Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app

Bluemoon Secrets Chamber
Singapore
Almost 4 years using the app
March 16, 2023

I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.

SYSTEM FOUR CORPORATION
United States
Almost 4 years using the app
February 5, 2024

Have had no issues while using this app. They always respond and help immediately with any issue.

Diamond Painting Hut
United States
Almost 4 years using the app
February 20, 2017

Amazing and very helpful tool. Make me and customers happy.

Silverfirestore
Lithuania
Almost 4 years using the app
April 22, 2021

Great and Very Easy to setup. Thanks Dev's team for your hard work. The plan also available from free to paid plan.

BREEDER-CARE™ ONLINE STORE
Thailand
Almost 4 years using the app
April 19, 2024

O suporte é 5 estrelas, o problema foi resolvido rápidamente mesmo sendo de madrugada!

My Game Tables
United States
Over 3 years using the app
October 30, 2023

Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!

Proper Good
United States
Over 3 years using the app
Edited February 6, 2024

Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.

Mr Pool Man
Australia
Over 3 years using the app
August 9, 2023

Great app, we have been using it for a long time.
Ritika was able to solve the problem quickly, thanks for her amazing work!

Separatec
China
Over 3 years using the app
December 6, 2023

Very responsive. Even joined a video conference call to help out.

Romantic Blessings
United States
Over 3 years using the app