Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

May 14, 2024

great customer service today, very good app and fast help if needed!

Lili Vibe Company
United States
25 days using the app
Edited May 19, 2024

I had an outstanding experience working with Priya. She swiftly grasped my needs, managed the issue with meticulous care, and maintained an exceptional level of professionalism and courtesy throughout. I wholeheartedly recommend her services!

HORIZZUN
United States
12 days using the app
July 23, 2024

Ritika solve my concern very efficiently and quickly! Thank you!

DOGO DOG SHOP
United States
About 1 month using the app
July 3, 2024

great help and services

Strum Hub, General Store
Canada
4 months using the app
May 9, 2024

Thank u , you do amazing job

T.H EMPOWERBEAUTY
United States
About 1 month using the app
May 14, 2024

Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.

VivaNex Lifestyle
United States
About 1 month using the app
August 17, 2024

Good app, good customer service, totally worth it.

Nikoghos Jewelry
United States
18 days using the app
Edited August 29, 2024

Shaim was absolutely amazing!! Thank you so much for the help.

pneumatape
United States
About 2 months using the app
May 6, 2024

**Five Stars for AfterShip: A Must-Have Shopify App! ⭐⭐⭐⭐⭐**
Rajat has been extremely knowledgeable and highly effective in their responses.
Thanks to Rajat, who solved the issue quickly and great response time.

Just Fluck
Singapore
1 day using the app
April 1, 2024

Very good customer service from your agent named Priya.

Your Favorite Hub
United States
3 months using the app