Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 18, 2024

Great app for beginners!

Midstveil™ Keychains Gift Shop
United States
18 days using the app
June 4, 2024

Very happy with the technical support

Salty Ibiza
Spain
4 months using the app
August 21, 2024

Large choix

infini VERVE
Belgium
About 1 month using the app
December 10, 2023

I needed help changing my sender email, i got connected with Priya, she helped all the way through, she was quick, she answered all questions.

Loyale Bre
United States
About 2 years using the app
January 9, 2024

Fantastic customer service today from Garvita Kant. Garvita went through a demo of the AfterShip platform and was very patient with me, when I asked to go over things multiple times. Thank you for your service!

Choice Garden Buildings
United Kingdom
7 months using the app
February 9, 2024

Harsh was most helpful agent, managed to help me very promptly with 2 issues that I had.
Thank you Harsh!

Geologie
United States
Over 4 years using the app
April 30, 2024

the app and customer support is very great, i had very nice experience with the process and the integration for my store

Coverner
India
About 1 month using the app
July 5, 2024

Convenient app

CharmQuirk
India
1 day using the app
April 2, 2024

Thanks to Rajat, who solved the issue quickly and great response time.

The Fine Shop - UAE
United Arab Emirates
Over 2 years using the app
June 6, 2024

Helpful with Good Communication. Thanks

YourStoryJournal
United States
30 days using the app