Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 5, 2024

As soon as I downloaded the app I was awarded a free gift: 7 day extension added to your free trial service plan. I like this approach when starting business relations, plus there software is user friendly. I would recommend them to any and everyone!!!

Isamac Electronics
United States
About 2 months using the app
February 28, 2024

MUST HAVE APP ! Amazing customer support , Priti is absolutely outstanding with everything what I was asking her , one more time THANK YOU SO MUCH Priti ! , everything in that app is so easy to understand and effective to companies on them start as mine!

Wish you all the best !

www.glede.shop
Estonia
About 1 month using the app
December 22, 2023

AfterShip has strong strong customer service. Thank you, Nitin, for your help quickly resolving our issue.

HealthyBaby
United States
About 3 years using the app
January 2, 2024

very good but the service should be free as there are other platforms that can do it for free or even developers charge less and once for a lifetime of free access

r3present clothing
India
4 months using the app
May 12, 2024

Great customer service. Rajat is very responsive and helpful.

Hello Slippers
Hong Kong SAR
About 2 years using the app
June 21, 2024

Quick service!

Flowers For Fundraising
United States
About 2 years using the app
AfterShip replied June 22, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 9, 2024

Aseem helped us fix an important issue that we faced when we moved to Shopify headless store.

Golf Gods
Australia
Over 2 years using the app
April 18, 2024

awesome app and awesome assistance. they've just removed their branding for free. this is amazing. thank you so much. I recommend this app for sure.

NOATEKK Smartwatches
France
3 months using the app
April 16, 2024

Saransh is a fantastic asset to AfterShip. Always extremely quick and helpful with any queries.

Craft Buddy
United Kingdom
Over 1 year using the app
July 7, 2024

Amazing service from Aseem!!!

Amigos de Pata
Portugal
About 9 hours using the app