Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

Edited August 29, 2024

Shaim was absolutely amazing!! Thank you so much for the help.

pneumatape
United States
About 2 months using the app
May 14, 2024

Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.

VivaNex Lifestyle
United States
About 1 month using the app
May 6, 2024

**Five Stars for AfterShip: A Must-Have Shopify App! ⭐⭐⭐⭐⭐**
Rajat has been extremely knowledgeable and highly effective in their responses.
Thanks to Rajat, who solved the issue quickly and great response time.

Just Fluck
Singapore
1 day using the app
April 1, 2024

Very good customer service from your agent named Priya.

Your Favorite Hub
United States
3 months using the app
March 31, 2024

great service when i needed help fixing something or extending membership

Lits Creator Hub
United States
About 1 month using the app
April 25, 2024

Thanks Garvita for clearing my doubts on setting up a tracking page. Appreciate the assistance and patience

SRC Outdoor Store
Malaysia
About 1 month using the app
July 29, 2024

AfterShip has a support team that delivers on consistent top-rated customer service. They're polite, quick to respond, and quick to ensure a solution to any inconvenience. Overall, an app I’m thankful for.

lxury iphone cases
United States
About 2 months using the app
AfterShip replied July 30, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to ...

May 3, 2024

AfterShip Tracking's customer service deserves a standing ovation. They do not delay in responding to queries and provide answers instantly. That's a rare quality to find nowadays.

Wood Rhyme
China
About 2 months using the app
June 20, 2024

Great app and customer service.

The Who Dat Store
United States
About 2 years using the app
July 2, 2024

I just installed the app today so I don't know how it performs yet. However, the customer support was excellent. I will contact them if I have any problems in the future.

Japarcana Towel
Japan
About 6 hours using the app