Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

April 11, 2024

Great Service, and very quick support.

EJR Jewelry Emporium
United States
11 months using the app
May 9, 2024

Thank u , you do amazing job

T.H EMPOWERBEAUTY
United States
About 1 month using the app
Edited May 19, 2024

I had an outstanding experience working with Priya. She swiftly grasped my needs, managed the issue with meticulous care, and maintained an exceptional level of professionalism and courtesy throughout. I wholeheartedly recommend her services!

HORIZZUN
United States
12 days using the app
Edited August 29, 2024

Shaim was absolutely amazing!! Thank you so much for the help.

pneumatape
United States
About 2 months using the app
September 2, 2024

Very good app to track all our international shipments

Baby Jalebi Kuwait
India
1 day using the app
July 29, 2024

AfterShip has a support team that delivers on consistent top-rated customer service. They're polite, quick to respond, and quick to ensure a solution to any inconvenience. Overall, an app I’m thankful for.

lxury iphone cases
United States
About 2 months using the app
AfterShip replied July 30, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 14, 2024

Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.

VivaNex Lifestyle
United States
About 1 month using the app
May 6, 2024

**Five Stars for AfterShip: A Must-Have Shopify App! ⭐⭐⭐⭐⭐**
Rajat has been extremely knowledgeable and highly effective in their responses.
Thanks to Rajat, who solved the issue quickly and great response time.

Just Fluck
Singapore
1 day using the app
July 2, 2024

I just installed the app today so I don't know how it performs yet. However, the customer support was excellent. I will contact them if I have any problems in the future.

Japarcana Towel
Japan
About 6 hours using the app
June 20, 2024

Great app and customer service.

The Who Dat Store
United States
About 2 years using the app