Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 12, 2024

Excellent app for getting a unified dashboard of all shipments. This is a game changer for keeping an eye on orders. Support is outstanding. I had a couple of minor timezone issues with how times were displayed and they had a developer fix them in less than 24 hours.

Fortus Pilates
Canada
12 days using the app
March 1, 2024

AfterShip Tracking offers outstanding customer service. They helped me rectify a critical error on my e-commerce site without any disruption to the shipping or delivery process. I am highly impressed with their dedication and commitment, and I'll always recommend their app.

Arcadia Furnishing
United States
About 2 months using the app
April 16, 2024

Track numbers are used well at an affordable price with friendly remote support.
thank you
Solved a problem that did not work through remote support.

NOBAFREIND
United States
18 days using the app
May 9, 2024

Thank u , you do amazing job

T.H EMPOWERBEAUTY
United States
About 1 month using the app
February 19, 2024

Nitin helped me work out an issue quickly and professionally! Still yet to use all the functionality of the app but the support was very responsive.

Tucann America
United States
2 months using the app
April 6, 2024

Rajat was most helpful.

playhao - Toy Shop Singapore
Singapore
Over 10 years using the app
July 31, 2024

Ich bin mit dem Kundenservice von AfterShip mehr als zufrieden. Sie waren immer verfügbar, wenn ich Hilfe brauchte, und ihr Team tat sein Möglichstes, um alle meine Probleme zu lösen. Ihr Engagement für ihre Kunden ist wirklich lobenswert.

UniversalGoods
Germany
About 2 months using the app
January 18, 2024

Great support provided by Ankit from the Aftership Support Team. Highly recommended!

Proaim.com
India
Over 4 years using the app
Edited May 24, 2024

Fast and reliable customer service experience.

BrainBit
United States
About 2 months using the app
March 27, 2024

Excellent service!! Very quick response and very helpful staff. I highly recommend this app.

G Collections
United Kingdom
10 months using the app