Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

December 19, 2023

Very responsive! I had an issue with setting up a custom domain, and the support team helped me go through the case shortly!

VOCIC.com
United States
1 day using the app
November 5, 2023

We have been using this APP for a long time and have a good experience.

Ygwigs
United States
Over 2 years using the app
January 27, 2024

Good

IThermoCraft
China
3 months using the app
January 15, 2024

Although my experience with the app just started today, the customer service quality has already made a positive impression.

J-M SUPPLIES
United States
About 1 hour using the app
January 22, 2024

nice

Gennovia
United States
27 days using the app
April 1, 2024

Very good customer service from your agent named Priya.

Your Favorite Hub
United States
38 minutes using the app
February 5, 2024

So far this is a great app. Customer Service has been very helpful!

Adrian's Toy Box
United States
About 1 hour using the app
November 19, 2023

Ankit was very helpful, he automated the settings for me so in future things are much faster and easier. Response times was instant and very professional.

Fllare
United Kingdom
29 days using the app
November 13, 2023

Works very good :). Support team answers very fast. Thanks!

AG Manualidades
Mexico
Over 3 years using the app
January 3, 2024

Outstanding experience, Customer service is very helpful by Garvita.

Ploobox
China
About 23 hours using the app