Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 23, 2024

Great response. Fast and solved the issue immediately.

Club L London - UK
United Kingdom
8 months using the app
April 27, 2024

I cannot express enough gratitude for the exceptional assistance provided by Shreyashi at Aftership. Her dedication to ensuring my satisfaction went above and beyond my expectations. From the moment I reached out for assistance, Shreyashi demonstrated professionalism, expertise, and a genuine commitment to resolving my issue promptly.

Zellev
India
4 months using the app
May 14, 2024

great customer service today, very good app and fast help if needed!

Lili Vibe Company
United States
25 days using the app
April 5, 2024

Amazing 5 stars from me! Saransh was super helpful!

Prime Coffee Suppliers
United Kingdom
10 months using the app
May 14, 2024

Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.

VivaNex Lifestyle
United States
About 1 month using the app
March 13, 2024

Very useful app. Communicating with customers according to their tracking status is very important to increase loyalty, and this app will help you do that.

Komorebi Stationery
Japan
3 months using the app
January 22, 2024

just started using it and Gravita from customer services was great helping me get things set up.

Sklepii
United States
3 months using the app
June 13, 2024

Nice App

Utter Vibes - Fashion and Decor
India
2 months using the app
April 25, 2024

My experience with this app is absolutely positive.thank you

Giardinoblu
Italy
Almost 3 years using the app
March 11, 2024

One of the things I liked about this app was the easy-to-use live order tracking feature. It made it convenient to keep track of important information on orders and ensure their timely delivery. Definitely a nice feature to have in an app like this.

The Kiddo Depot
United States
15 days using the app