Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 26, 2021

I recently moved to aftership as my platform for tracking shipments and I don't regret the shift at all. The migration was smooth and customers are now updated with tracking info via email, SMS and also via the tracking page on my website. The support team is very responsive and I've been able to resolve my queries or issues quickly and promptly. Since I'm still new to the platform, Look forward to explore more!

Art By Ami
India
Over 1 year using the app
Edited November 26, 2014

Works fine! Support is fine! Thanks Andrew!

Apartamento 61
Brazil
Over 1 year using the app
March 27, 2017

very handy and a must-have for any merchant who may want to keep a track.

Hugabug Com
India
Over 1 year using the app
September 12, 2021

This is a very user friendly app with very good customer service and online support. I would definitely recommend this.

Elementals Co.
Cyprus
Over 1 year using the app
August 9, 2021

Quick customer service. Nice intuitive interface. We're just getting started with this app but look forward to the enhanced ability to interact with customers along the stages of the shipping journey.

Spark Grills
United States
Over 1 year using the app
Edited October 16, 2016

great :D
Tracks our customers orders perfectly and having our own tracking page for them is wonderful :)

Safe T Rex Australia
Australia
Over 1 year using the app
June 13, 2017

awesome app all the info i need is right there

Nextra Peninsula Fair News
Australia
Over 1 year using the app
Edited April 14, 2023

I never get disappoint from the team . Every time I got complete solution with nice gesture which is make me much obliged and happy !

BL Lashes
South Korea
Over 1 year using the app
May 6, 2016

by far the best app. hands down the best- it takes care of everything- emails and sms. But i think the sms service is on the expensive side.

Mansinoise
India
Over 1 year using the app
September 15, 2021

Amazing app! Top-level support and pricing are really good. I appreciate your prompt help every time I need it!

Sana's Sets
United States
Over 1 year using the app