Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 23, 2021

Overall good experience so far. This app was easy to set up. Will need to use and ensure it meets our order tracking needs.

Loving Grandparent
Singapore
Over 1 year using the app
June 2, 2021

I really like the app but I appreciate the customer service so very much! The Rep was very helpful and friendly. Thanks!

Legends Attire
United States
Over 1 year using the app
January 25, 2022

Good app and best service from Ankush, he is always quick and patient to help me solve problems, recommend!

ipetoys
China
Over 1 year using the app
July 4, 2017

I am grateful for this app. Does wonderful job sending email notifications to customers.

Clickclickscrollscroll
Singapore
Over 1 year using the app
April 4, 2017

The easiest and most productive app used in-store. Updated tracking information sent right to the customer provides assurance that their parcel is on-time and in safe hands, a necessity with online shopping. A great asset! 5 Stars!!

Everdrive Online
Canada
Over 1 year using the app
December 13, 2021

Great customer service. We use this across many of our brands and are thrilled with the added functionality and customer service the team provides.

lonerlifestyle
United States
Over 1 year using the app
Edited June 5, 2022

It was nice and useful to have a chat with Pratibha. Thanks lot. Good, great, useful, problem-solving. But please here in reviews do not limit review words please. Positive review can be written in 10-20 words also, not necessary in 100 words. thanks

Fashion Highlands
India
Over 1 year using the app
January 5, 2016

A wonderful app that allows us to keep track of and manage all shipments from our store along each step of the way. A great tool for keeping customers updated on their shipment!

Buymobilerapidco
Australia
Over 1 year using the app
December 15, 2014

Amazing app - makes our life MUCH easier!
Thanks Aftership :)

Artsetters
United States
Over 1 year using the app
Edited January 3, 2022

There is only 5 Stars to choose from if there were 10 it would have been selected.
I run a drop ship site and up to recently i was using the mobile ap to track parcels for customers. No i use the shopify app store version and its integration is just mind blowing what they have done. It is going to save me tons of team to concentrate on other things relevant to my store. I love the fact that it show to download the app with customer order once order is confirmed they just click the link it installs and tracks their order. The sms and email notices the customer receive also i used to have to do that all manually. Always fast and quick for support issues
Thanks for this app.

Passion HQ
South Africa
Over 1 year using the app