Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 25, 2023

OMG! Pratibha was so Awesome! She was able to answer all of my concerns and direct me to support to get my issues resolved. They literally walked me through step by step. Very professional and patient. Excellent customer service. I appreciate all of their help with helping me streamline business. I will definitely continue to use AfterShip for all of my tracking and returns needs. Thank You Team! Bravo!!!

Life Rich Essentials
United States
Over 1 year using the app
Edited June 29, 2024

Good app, everything works and customer support helps. Easy to customize your tracking page. Recommend. Saransh was very fast for answering the questions!

KOUSELY
Estonia
Over 1 year using the app
September 12, 2021

Great application! Frees from persistent delivery responses. easy to instal and use. Fully integrates with orders and no additional actions are needed

La Fraise Fashion
France
Over 1 year using the app
September 16, 2021

I use this app to help my customers track their shipments. Communication with customer support is very quick and smooth.

OnePoint Market
United States
Over 1 year using the app
June 23, 2017

While we are just completing a 'soft launch' of our online store, we cannot wait to work with all of the features of Aftership! We did a LOT of 'test driving' of app that would handle ALL of our shipping and Returns needs and found AfterShip to be the best overall option by-far!! I would recommend this app to anyone selling goods online!

Attitude Athleisure Wear
United States
Over 1 year using the app
August 10, 2017

Amazing service, so useful for tracking products easily and efficiently .

Wildernesssurvivallife
United Kingdom
Over 1 year using the app
June 3, 2022

I use this app to track customers' orders and to make it easy for my customers too. it was easy to set up and I will use the other app associated with it also, to help in other areas of my store. Animesh in customer services was great too!

BELLAREME
United Kingdom
Over 1 year using the app
August 15, 2023

the guy ANKIT made everything clear and helped me out to choose a plan!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CptZora
France
Over 1 year using the app
February 19, 2021

It helps us track customers order without a hassle. It is easy to use and the support team is very helpful.

Mark & Day
United States
Over 1 year using the app
April 11, 2021

Great app, free plan is customizable, customer support is very reactive!
I highly recommend this app.

Petit Yoga
France
Over 1 year using the app