Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 10, 2021

This app has been helpful to keep our returns easy for the customer and informative on our side (good selection of reasons etc) Pairs well with Shopify. Customer service is excellent which is important when you need it.

Honey Cloudz
United States
Over 1 year using the app
September 15, 2023

très satisfait, rien à dire je suis très content du service client enfin bref aucun regret je ne peux que conseiller cette super application pour tracker vos livraison !!

Pazlo
France
Over 1 year using the app
January 3, 2014

Excited to see how well it works. Thanks Shopify!

uBlingIt
United States
Over 1 year using the app
September 6, 2014

Very easy to set up. I love that our customers can simply go to our website and track their package from there. Excellent app and highly recommended!

Hickory Ridge Soaps
United States
Over 1 year using the app
November 12, 2013

We are not yet on Shopify (in progress) but we will already improve the customer experience by using AfterShip. The customizable email notifications are just enough for us to tell that this app is just perfect for us and our customers.

Beergusto
Belgium
Over 1 year using the app
July 15, 2017

AfterShip is such a tremendous help. I extremely recommend it only to anyone who ships very frequently and doesn't want the extra work of updating customers as orders go in transit.

Closet Motif
United States
Over 1 year using the app
January 2, 2014

Great add-on! It's simple and straightforward. Integration into my site was seamless.

Ergomarket
Canada
Over 1 year using the app
April 19, 2014

Great app! taking care of all the tracking! We've even got our suppliers set up with it :)

iPhone, iPad, iPod & cell phone screen repairs | PhoneSurgeons Dunedin
New Zealand
Over 1 year using the app
June 21, 2022

Great app for my customers. Saves me so much time in providing shipping answers about tracking and location.

Retro Caravan Stuff
France
Over 1 year using the app
March 15, 2022

Super Support. Sehr schnelle Rückmeldung und sehr kompetente Unterstützung. Vielen Dank für die Hilfe

Freezedeals
Austria
Over 1 year using the app