Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

October 21, 2021

I just started using this app and so far it has been a great addition as the customer is able to track their order and to buy something else.

Kazoodles
United States
Over 1 year using the app
June 5, 2017

Aftership is fantastic, easy to set up and use on the site.

Vow Strength
United Kingdom
Over 1 year using the app
July 31, 2017

The best! Really easy to set up, and the pay structure is really fair. My shop, Babe Basics, is a dropship store, and it would be such a nightmare to go through tons of orders to find tracking information and then go through china post to find out where my customer's order is. Now, I can type in an order number and see exactly what's going on. Plus each time the tracking status changes, my customer can be automatically updated.

Dropship Mn
United States
Over 1 year using the app
May 10, 2017

Once synced this has been really useful to keep track of deliveries. Even though I am only on the free plan, this app has already helped with a customer query and once I start getting more customers i'll definitely be upgrading!

Geekkitt
United Kingdom
Over 1 year using the app
December 10, 2020

good app, love using it, and even better is their customer support. They are the really helpful and quick reply.

Jimmy & Cherry
China
Over 1 year using the app
October 2, 2015

I think it's a great app I like that it gives customers confidence when shopping at my store.

Superloot
United States
Over 1 year using the app
December 8, 2016

Aftership is a super-recommended app, no more frustrade costummers,reliable ecommerce site increase, since we install in our website.
https://tiendageek.com.mx/

Cellspoint
Mexico
Over 1 year using the app
Edited July 28, 2021

Easy to navigate, great features and user-friendly app. Customer support are always available to help.

Misaki Cosmetics
Canada
Over 1 year using the app
November 13, 2021

Using aftership for my store. The support has been really amazing and helps with everything quickly.

CharaStella
United Kingdom
Over 1 year using the app
Edited June 14, 2023

Très bon SAV Ankit, la personne à bien répondu à toutes mes question précisement sans perte de temps, merci beaucoup!

AtmosLight
France
Over 1 year using the app