Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

January 25, 2023

Very helpful support team, prompt reply and solutions. Highly recommended! I chose AfterShip after recommendation from other business owners and so far my experience with them is excellent.

EdesHomes
United Kingdom
9 months using the app
February 16, 2023

This app is very good and very easy to install. i had a personal call where they guided me through, very simply.

Aviar Nest
United Kingdom
9 months using the app
June 9, 2017

I LOVE Aftership! We couldn't get by without it! Support has been great and it's become so easy to keep track of where everything is. Thanks everyone!

Megan

ChowStuffs.com

Chowstuffs
Malaysia
9 months using the app
January 1, 2023

Aditi was wonderful and answered all my questions in a timely manner. He was very polite and helpful for my situation.

FICHÉ
United States
9 months using the app
March 6, 2023

Great app for tracking consignments excellent support by team members whenever required. All the required features are available and very easy to use. Entire customer journey from order fulfillment to returns is easily tracked.
Only issue is for some features like cross sell through product recommendation in email notifications requires higher plan subscription which may not be affordable for small business owners.
p.s. Recently had one issue but excellent service by support person Animesh.

Luxiface
Singapore
9 months using the app
July 23, 2021

I love this application. Everything works properly and the customer service is very good, highly recommend this application. Very reasonable price

Entni
Australia
9 months using the app
July 31, 2017

Aftership is a must have for any shopify entrepreneur. It really makes thing so much easier with all the other things we could be doing with our time. Not only is it free, but very simple to install. I would definitely recommend Aftership to anyone who believes their time is valuable.

Gulf Southern Luminescence
United States
9 months using the app
June 3, 2017

This is a great APP. Everything in one place.

Pet Sights
United Kingdom
9 months using the app
Edited October 22, 2021

using the aftership app to track my orders and add to my site is amazing the support i got online chat was quick and easy to remove branding .. thank you

SandyKandy Limited Co
United States
9 months using the app
March 13, 2023

I would highly recommend the Aftership app since the customer support is so great. I just had a conversation with Ankit and his dealing was awesome. Of course, I am giving 5 stars.

Smartbuy
Canada
9 months using the app