Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

July 4, 2017

Great tracking application and fairly easy to use setup. Clients can see where their product is and we get a professional tracking page.

CuteFTW.com

Cuteftw
United States
7 months using the app
July 17, 2017

AfterShip has has helped me solve numerous disputes by enhancing the visibility of tracking information. Aftership creates a unique url where my customers can easily see the journey of their parcel orders.

AfterShip has a clean UI and integrates seamlessly with Shopify. Aftership also features the ability to connect social accounts for advanced customer service and lines of communication.

Finally AfterShip is one of the applications that features a high level of customisation allowing you to present your tracking pages in line with your brand identity.

Prestige Megastore
United Kingdom
7 months using the app
July 13, 2017

EXCELLENT !!!!! BEST SHIPPING APP.

4you4
Brazil
7 months using the app
Edited April 4, 2021

So far so good. I've signed up for the free account to get started and get a feel for it. I was able to set up a beautiful custom page in less than 30 minutes. Incredibly simple and doesn't require a whole lot of HTML/coding knowledge. Once I connected my Shopify account, I was able to remove the Aftership branding by simply requesting it. Loving the ease of this so far! I am looking forward to upgrading and seeing what else I can do with this.

AUGUST & LEO SKIN
United States
7 months using the app
Edited May 24, 2023

The customer service is very quick. They are very friendly.

Also, the app is easy to use.

Highly recommend!

Axlepic
Vietnam
7 months using the app
May 11, 2021

This app is just what I needed. I have been using it daily with no issues at all. I love the detailed information I am able to view.

The Bougie Clinic
United States
7 months using the app
April 21, 2021

I have installed this app on the basis of the reviews that were posted by few Shopify store owners. I find this app a very useful app to send an email about the shipment details and keeps the customer happy without worrying where the goods ordered are currently withheld. I am still exploring the complete functionality of this app, and it looks like a great app to have on your store. Customer support is great and quick to respond. Even the Oberlo weekly chats suggested this app a must-have for every Shopify store owners.

BUY IT NOAH
Brazil
7 months using the app
June 17, 2022

This app integrated smoothly into my store and is extremely easy to use and update. It has also helped with automating the shipping and return process. Highly recommend!

MEAS Active
United States
7 months using the app
November 23, 2021

Amazing support team, they were very quick to respond to me and were super helpful! Thank you for the help!

Berhn
Singapore
7 months using the app
May 4, 2021

love it, help us to keep customers posted of shipment status.
We like to use the tracking page that built with this app. Brvo!

Brainiacstore
China
7 months using the app